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Report: Amazon, Costco tops in online customer satisfaction
New York -- Amazon and Costco lead the pack lead the pack when it comes to the e-tailers that have most satisfied their customers, according to the "2012 Harris Poll Shopper Satisfaction Study of Online Retailers." The survey used a 100-point scale to measure customer satisfaction with the e-commerce sites of 14 big retailers. Amazon.com ranked first with a score of 82.
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Ulta Beauty Q3 net income up 42.5%; to open 125 stores in 2013
Bolingbrook, Ill. — Ulta Beauty reported a double-digit gain in third-quarter sales and net income. The company said it is planning to open approximately 125 stores in 2013.
For the quarter ended Oct. 27, net income rose 42.5% to $38.2 million. Net sales rose 22.4% to $505.6 million, from $413.1 million in the year-ago period. Same-store sales were up 8.4%.
During the quarter, Ulta opened 49 stores, for a total of 537 stores.