Corporate Governance

Developers in the Northeast are renovating, redeveloping and raising rents

What are retail shopping center developers up to in the vibrant northeastern region of the United States?

All across the Northeast — in which we include Ohio, Maryland, Virginia, Pennsylvania, New Jersey and the traditional northeastern states to the north — developers are renovating, redeveloping, raising rents, welcoming tenants and starting to get back to normal.

Retail executives and suppliers meet at annual networking event

Business partnering was the top priority at Chain Store Age’s 11th annual Executive SPECS, held in November at the Boca Raton Resort & Club, Boca Raton, Fla. 

Designed as a high-level networking forum for retailers and suppliers in store planning, design, construction and facilities management, Executive SPECS combines dynamic keynote speakers with face-to-face “information exchange” meetings with suppliers, sponsor presentations and informal discussions.

The right elements can promote cleanliness, operating efficiency — and customer loyalty

It pays for retail management to take a good look at their restrooms.

A recent national survey about public hand-washing behavior reveals that restrooms represent a powerhouse of customer perception and influence. According to the survey conducted by Bradley Corporation, 73% of consumers believe a bad rest-room indicates poor management of a business. 

In addition:

Data center retrofit cuts cooling costs by 93%

Retailers are constantly on the hunt for energy savings, and data centers offer huge potential: By 2020, data centers could consume 10% of all U.S. power, according to some experts. Here’s how outdoor gear and apparel retailer Recreational Equipment Inc. (REI) is working to reduce energy costs and its environmental footprint in this critical area of operations.

Chain Store Age recently had the chance to discuss the increasing prevalence of information technology outsourcing (ITO) in the retail industry with Vijay Iyer, senior VP and global head at international technology and services provider HCL America Inc. Iyer explained how outsourcing various IT functions can help retailers better control technology cost and performance.

Is ITO becoming prevalent among retailers?

SuperSaturday raises IT awareness and funds for kids in need

Of the many reasons retail IT professionals attend the annual National Retail Federation (NRF) Convention & Expo each January in New York City, keeping current with all the latest industry topics and trends is surely at the top. Each year, RetailROI independently offers SuperSaturday, a one-day event held the Saturday before the official Sunday kickoff to the NRF Convention.

Family Dollar cuts loss with chainwide rollout of RF-based EAS technology

Shrink is an unavoidable fact of life for retailers. But by leveraging electronic article surveillance (EAS) technology that places security tags on items, retailers can minimize the frequency and financial impact of shrink.

Steady as she goes. That old nautical phrase, urging a firm hand on the wheel and an unwavering eye on the compass, seems apt for today’s retailers. While economic waters remain troubled, an improved economic forecast promises retailers a smoother route to profitability in 2014. 

To describe the HSN of today as a TV shopping channel is both woefully dated and reductive. The company, a division of HSNi, has evolved into a multichannel leader, where digital commerce accounts for a whopping 50% of its $2.2 billion in annual sales.

HSN’s 24/7 shopping format, which bowed in 1981, now seems positively prescient amid the rise of e-commerce.