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Corporate Governance

  • Emerging Trends in Customer Experience for 2016

    2016 will be a year when many niche innovations in customer experience will become mainstream as consumers expect more out of their shopping experiences, forcing traditional retailers to step up or risk becoming irrelevant. Marketplace buzzwords and emerging trends, such as personalization and seamless mobile access, will become table-stake elements of the customer experience.

    Here are ways retailers will take their customer experience to the next level:

    Personalization

  • Unilever targets football fans with Carson Palmer, Jordy Nelson ads

    With the NFL Playoffs under way and Super Bowl 50 right around the corner, Dove Men+Care is challenging the idea that athletes’ strongest accomplishments happen on the field by celebrating the heroic impact of football greats in their personal moments.

  • 2016 Retail IPO Outlook

    When providing the BDO retail IPO outlook for 2015 at the beginning of this year, we asked: Will consumer businesses face a potential Alibaba hangover in 2015?

  • H-E-B to open convenience store format

    Citing a Virtual Builders Exchange report, the San Antonio Business Journal last week reported H-E-B would be opening a pureplay convenience store operation with plans to construct a 7,500-sq.-ft. convenience and fuel center.

  • Supermarket chain names CEO

    The Golub Corp., operators of the Price Chopper grocery store chain, named Scott Grimmett as president and CEO. Grimmett, who has been part of the family-owned company’s succession plan since joining Golub in January 2012 as executive VP and COO, is the first non-family member to head up the chain. He replaces Jerry Golub, who has been appointed vice chairman of the board

  • Walmart to hike pay of most U.S. workers; adding free short-term disability

    The largest single-day, private sector pay increase ever will take effect Feb. 20, when more than 1.2 million Walmart U.S. and Sam’s Club associates receive a pay increase.

    The salary hike is the second phase of the company’s two-year, $2.7 billion investment in workers. But it is broader than the original plan, which was announced last fall.

  • Report: H-E-B to open convenience store format

    Citing a Virtual Builders Exchange report, the San Antonio Business Journal last week reported H-E-B would be opening a pureplay convenience store operation with plans to construct a 7,500-square-foot convenience and fuel center. "The convenience store market in San Antonio has become increasingly competitive over the past few years, made even more so with local CST Brands agressive expansion plans," the business journal reported.

  • Genesco sells Lids team sports division

    Genesco has sold a subsidiary that sells apparel and equipment to schools and youth sports programs to a larger Texas-based competitor.

    BSN SPORTS, a division of Varsity Brands and a direct marketer and distributor of sporting goods to the school and league markets, announced that it has acquired Lids Team Sports from the Lids Sports Group, a division of Genesco Inc.

  • Brookstone opens new concept store in Salt Lake City

    Travelers dashing through the Salt Lake City International airport in need of travel-friendly clothing and gear have a new oasis courtesy of Brookstone.

    The specialty retailer unveiled a new format, called Carry On, at the SLC Delta Terminal. The store offers the "best brands in travel gear,” according to the company.

  • Staples, Office Depot extend merger agreement

    Staples is giving itself three more months before calling off its proposed $6.3 billion acquisition of Office Depot, giving the companies time to fight an antitrust lawsuit with the Federal Trade Commission.

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