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Corporate Governance

  • Expert Analysis: Target’s new next-day delivery program faces some challenges

    Greg Portell, lead partner in the retail practice of global strategy and management consultant A.T. Kearney, discusses Target’s plan to test next-day delivery of online orders of household essentials. The new service, called Target Restock, is open to shoppers of the chain’s REDcard loyalty program.    What influenced Target’s decision to launch the program? 
  • Better Energy Savings

    Retailers looking for dramatic energy savings at the lowest cost should think radical – and that means using an integrated design process right from the start.

    “Radically efficient buildings are, among other things, 75% more energy efficient than typical construction” said Paul Westbrook, president of RE:source consulting, at the SPECS session, “An Improved Road to Energy Savings.”

  • What Happened to Manhattan’s Supermarkets?

    Broker Faith Hope Consolo, who’s placed countless retail businesses in some of Manhattan’s best neighborhoods, has lately turned her attention to Harlem. She’s happy to note that restaurants and national retail brands are blossoming uptown, but that – outside of a Whole Foods opening on 125th Street – full-size supermarkets are nonexistent since the Pathmark closed there last year. And it’s not just a Harlem phenomenon.

  • ADA Compliance, Litigation

    One of the country’s foremost authorities on the Americans with Disabilities Act delivered an in-depth look at the law and how it is evolving at this year’s SPECS conference.

    “The enforcement of the ADA has changed over the past 25 years and new areas that have risen to the top include point of sale, ATMs and websites,” said Joan W. Stein, president of Stein Consulting, at the “ADA Super Session.”

  • Inland’s Deal Machine Rolls On

    Given the success of this year’s Fastest-Growing Acquirers, it’s understandable to think the process seems simple. Well, it’s not as easy as it looks, warned G. Joseph Cosenza, president of Oak Brook, Ill.-based Inland Real Estate Acquisitions. Quality must meet opportunity and yield, he said.

    The grocery-anchored center remains as strong an investment as ever, Cosenza said. An Inland fund that’s dominated by grocery-anchored projects (approximately 80%) has 95% occupancy. Supermarket renewals are resulting in rent increases of 10% and higher.

  • Designing Safe Stores for Shoppers

    Retailers continue their efforts to step up design investments to improve the customer experience, but they should also focus on investing in customer safety.

    That message was driven home during the SPECS session, “Safe Stores: Design Ideas to Help Customers Feel Safer” Speaker Andrew McQuilkin, retail leader at BHDP Architecture, explained that recent “active” shootings — when individuals actively attempt to harm people in confined, populated areas — have targeted formerly “safe areas,” including malls.

  • Target Goes Next-Gen

    New store format emphasizes convenience

    In its most ambitious store redesign to date, Target Corp. will debut its next-generation format in October, in a 124,000-sq.-ft. store in Richmond, Texas. The new prototype is designed for flexibility and convenience, and will offer open sight lines and elevated product presentations. It also comes with a variety of timesaving features, physical as well as digital.

    In addition, 40 additional Target stores will receive elements of the redesign when they are updated, also in October. And there is more to come.

  • The Squeeze from Bottom-Up, Top-Down

    At a time when store closings and consolidations are dominating the headlines, understanding the underlying industry dynamics also requires paying close attention to new store openings. Brands that are expanding their footprints are providing a revealing look at how consumer shopping patterns, priorities and preferences are evolving. In turn, this shows what might be in store for the retail industry ahead.

  • Amazon: Breaking Down the Myths

    There’s no denying that Amazon has changed the face of retail, but there are many misconceptions about how the company actually operates. Unfortunately, these fallacies are leading many retail companies into making bad strategic business decisions as they try to duplicate Amazon’s success.

    The following is a breakdown of some myths — along with a few takeaways:

  • Retail Operators on the Ropes

    As Congress reconvened after Easter, retail operators had a tremendous amount at stake. The industry is in an unprecedented state of strife with major legacy brands announcing large-scale closures.

    If that’s not enough, here is another one to consider: Roughly 80,000 retail workers lost their jobs in the past year, a total that is greater than the number of workers in the entire coal industry. Clearly the disruptive impact of the online economy is quickly and permanently taking its toll on traditional retail operators.

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