Strategy

Retailers enjoyed a solid, but not spectacular Black Friday shopping weekend.

GameStop is getting out of the mobile phone business as it moves to sharpen its focus on videogames and collectibles.

Mere hours before the holiday shopping season commences, Amazon is facing customer fallout stemming from an unexpected technical glitch.

Crossman & Company is laying down roots in Charlotte, hiring a local real estate veteran to open and direct a new office there.

Gap Inc. is set to take drastic action with regards to its ailing namesake division — and sooner rather than later.

H&M has named its first head of inclusion & diversity for North America.

Cyber-criminals continue to hone their craft, and retailers will remain one of their top targets in the next five years.

Athletic footwear giant Foot Locker turning in a winning third quarter, with sales and earnings that topped Wall Street expectations.

Off-price retailer Ross Stores has lowered its outlook for holiday sales gains in anticipation of a “fiercely competitive” retail market.

No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe.