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No more self-checkout for Albertsons
BOISE, Idaho — Albertsons is pulling the plug on its self-checkout units, which will be replaced by standard "H" lanes or express lanes, the grocer has confirmed.
The 217-store grocer has self-checkout units installed in roughly 100 of its stores. Those units will be removed by the end of the summer.
According to the grocer, the self-checkout units prevent it from providing the level of customer service it wants to offer its shoppers.
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Albertsons removing self-checkout from stores
Boise, Idaho -- Albertsons LLC said Friday it is eliminating the self-checkout lanes in all 217 stores, beginning this month.
According to the supermarket retailer, the self-checkout option precludes Albertsons from providing the desired level of customer service.
In place of self-checkout, which it introduced in its stores about 10 years ago, Albertsons said it is considering a modified express lane concept.