Strategy

Retailers and CPG companies faced with the twin pressures of low inflation and a lack of volume growth are discovering new methods of driving profit improvement from some surprising sources within their supply chains.

Seattle -- Starbucks has opened up its first company-operated store on a Disney property, at Downtown Disney in Anaheim, Calif. The 5,600-sq.-ft. store is the first of several company-operated locations that are scheduled open across Disney properties in the United States.

Walmart deepened its commitment to domestic sourcing and supply chain efficiency on Thursday when Walmart U.S. president and CEO Bill Simon unveiled a first-of-its-kind RFP process and a new Innovation Fund.

Both revelations came at an event Walmart holds each spring in Orlando known as the Year Beginning Meeting, or simply YBM. While much of the several day event is focused on Walmart store managers, a portion is devoted to trading partners who are given the opportunity to hear from top executives.

San Francisco -- Williams-Sonoma reported a better-than-expected profit of $133.8 million in the fourth quarter, up slightly from $133.7 million in the year-ago period. The company also announced it is lifting its dividend 2 cents, or 6%, to 33 cents a share.

It’s official. Amazon is raising the membership fee for Prime and Student Prime customers.

The company sent out emails today to Prime and Student Prime consumers letting them know of the new fees. Prime customers will be paying an annual rate of $99 whenever their membership renews — that’s up from $79 per year.

Student Prime consumers will pay $49 a year, up from $39. Students with questions about renewal rates should click here for details.

Goodlettsville, Tenn. -- Dollar General on Thursday reported a 1.5% rise in fourth-quarter profits, below analysts’ estimates, as the retailer felt the impact of harsh winter weather, along with increased competition and low consumer confidence. The company also said it plans to open approximately 700 new stores in 2014.

The retailer earned $322.2 million in the quarter ended Jan. 31, compared with $317.4 million a year earlier.

Lakewood, Colo. -- Einstein Noah Restaurant Group Inc. has adopted MicroStrategy as its enterprise analytics standard. The company said an expansion of MicroStrategy licenses will allow it to rapidly deploy and extend its mobile application that provides store-level information to its management team.  

Armonk, N.Y. -- With consumers engaging more directly with businesses through mobile and social media, more than 60% of CIOs will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released by IBM.

The report, entitled "Moving from the Back Office to the Front Lines — CIO Insights from the Global C-suite Study” is based on face-to-face conversations with more than 1,600 CIOs from 70 countries and 20 industries worldwide.