Strategy

Cincinnati -- Kroger Co. on Thursday reported a big increase in its first quarter profit and its 46th consecutive quarter of positive identical supermarket sales growth, excluding fuel.

“Our results show the power of our Customer 1st Strategy," stated Rodney McMullen, chairman and CEO, Kroger. "Our associates are making a difference for our customers by providing excellent service and product quality and selection, and we continue to improve the shopping experience by bringing technology and digital capabilities to our business.

New York -- Greeters are back on the job welcoming entering shoppers at select Walmart stores, the Wall Street Journal reported.

The chain moved most of its greeters away from the entrance and to other areas of the stores several years ago. But it has returned the associates to the entrances in several hundred stores in a move that is partially designed to stop theft, the report said.
 

Boston -- Brian Tilzer, senior VP and chief digital officer of CVS Health, sat down with Chain Store Age at the opening of the CVS Digital Innovation Lab in Boston to discuss the strategy behind the lab and CVS’ larger goals for transforming health care through digital technology.

No great surprise that Walmart sits atop the Fortune 500 list of the world’s largest companies with its annual revenues of $485.6 billion.

Naturally, that raises familiar questions about future growth which were addressed by president and CEO Doug McMillon.

According to Fortune, Walmart is a crossroads as it transitions from the big-box era that propelled it to the world's largest company, to one in which customers are fussier about what they eat and can easily comparison shop thanks to the internet.

CVS Health is aiming to develop cutting-edge digital services and personalized capabilities that will revolutionize health care, and it's all starting with its new lab in Boston.

The CVS Health Digital Innovation Lab, which is now open, will serve as a vital hub for the rapidly growing digital team at CVS Health, which will remain headquartered in Woonsocket, R.I.

Seattle – Starbucks Corp. is taking the bakery store brand it acquired in 2012 in house. The coffee giant said it plans to close all 23 La Boulange retail (bakery café) locations, as well as the two baking facilities serving the locations, by the end of September. The retailer said it determined that La Boulange stores are “not sustainable for the company’s long-term growth.”

Pier 1 Imports reported same store sales growth for the first quarter, which the company’s CEO credited to the completion of an omnichannel transformation.

Albany, N.Y. - Scott Hoffman has been named chief merchandising officer of Trans World Entertainment Corp., owner of the FYE music/video/video game chain. In his new role, Hoffman will be responsible for overseeing all aspects of merchandising strategy.