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McAlister’s Deli franchises 30 new restaurants
Alpharetta, Ga. — McAlister’s Deli, a fast casual restaurant, has announced its largest franchise deal so far. The Saxton Group has signed an agreement to develop 30 new restaurants in three states over the next six years in Texas, Oklahoma, Kansas, and Missouri. The primary focus will be in the Dallas-Fort Worth and Kansas City markets.
Three locations included in the agreement have already opened in Midwest City, Okla., Dallas and Sherman, Texas.
McAlister’s has more than 320 restaurants in 23 states. -
When Customer Focus Gets Blurry
Whatever happened to the customer? It’s a question I’ve been asking myself more and more lately, and one that more than a few national brands should be working harder to answer. At a time when retail is evolving in exciting ways, one of the most disappointing trends over the last several years is a conspicuous (and costly) lack of focus on the customer.