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Shooter kills self, two employees at Maryland mall
Columbia, Md. – A lone 19-year-old gunman killed two employees of a Zumiez store at The Mall of Columbia in Columbia, Md., on the morning of Jan. 26. Media reports indicate that local authorities began receiving 911 calls about the incident at the suburban Baltimore mall at 11:15 a.m. ET.
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Study: Merchandise returns account for nearly $270 billion in lost sales
Irvine, Calif. -- Merchandise returns in 2013 cost U.S. retailers more than $267 billion in lost sales. That’s one of the findings contained in The Retail Equation’s 2013 Consumer Returns in the Retail Industry study, which analyzes results from the National Retail Federation’s annual survey on merchandise returns and the 2012 Canadian Retail Security Survey from The Retail Council of Canada National Retail Federation.