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Kohl's reveals succession planning as it names top merchant and starts COO hunt
Menomonee Falls, Wis. — Kohl’s on Thursday announced a series of organizational changes, including the promotion of Michelle Gass to the newly created principal officer position of chief merchandising and customer officer. Gass joined Kohl’s in 2013 as chief customer officer from Starbucks, where she is credited with playing a key role in the coffee giant’s turnaround several years back. -
Kohl's names CMO, makes other exec moves
Kohl’s Corp. has appointed an ex-Starbucks executive as its next chief merchandising and customer officer.
The retailer announced that Michelle Gass has been appointed to the newly created principal officer position of CMCO. In this new capacity, Gass has assumed oversight of all of Kohl's merchandising, planning and allocation, and product development functions. She will continue to report to Kevin Mansell, Kohl’s chairman, chief executive officer and president.

