Labor & Employment

Orlando, Fla. - Darden Restaurants Inc. plans to separate a portion of its real estate assets through a combination of sale leaseback transactions and a new, publicly traded real estate investment trust ("REIT"). Under the plan, Darden will transfer approximately 430 of its corporate stores to the REIT, with substantially all of the REIT's initial assets being leased back to Darden.  

Los Angeles – Creative agency Saatchi & Saatchi is making three key executive changes. Julie Michael has been named president of Team One, Saatchi & Saatchi's fully integrated premium, luxury and aspirational brand agency, effective Aug. 1.

New York - Kate Spade & Co. is naming Emilia Fabricant as executive VP, president of North America, effective June 29. In this role, Fabricant will oversee the company's North America business, with responsibilities across all distribution channels, and will report to Craig A. Leavitt, CEO.  

Retailers face a tough battle to generate growth in the face of unprecedented competition from global rivals and digital rivals, but many are overlooking what could be their best opportunity. Improving the way employees interact with customers – whether in stores, online or even via call centers – is a proven route to enhanced sales performance, but too few retailers are focused on doing so.

Ann Arbor, Mich. - Customer satisfaction with goods and services purchased and consumed in the U.S. suffered a fifth consecutive quarterly decline, sending the American Customer Satisfaction Index (ACSI) to its lowest point since 2006. According to the ACSI, the national level of customer satisfaction is down 0.7% to 74.7 on a 100-point scale in the first quarter of 2015 and is off 2.7% since peaking in the fourth quarter 2013.

Seattle - Nordstrom Inc. has appointed Tanya Domier, CEO of Advantage Sales & Marketing LLC (ASM) to the company's board of directors. Her addition brings the total number of directors to 14 and the number of independent directors to 11.

New York -- The home and lifestyle company that domestic diva Martha Stewart launched in 1997 has been acquired in a cash-and-stock deal valued at approximately $353 million. It’s a big comedown for a company that was valued at $2 billion on the day of its initial public offering in 1999, but whose fortunes have been on the downslide for a while now.

San Francisco - Instacart, is giving some contract workers the opportunity to become part-time employees. After a successful pilot Boston, the company is now giving its personal shoppers in some cities the option to convert from contractor to employee status.