Labor & Employment

A transformative 2020 has elevated the role of the customer in monumental ways, accelerating any preexisting imperatives that ladder up to business growth.

Amazon is making a major investment in its Canadian fulfillment infrastructure.

Instacart is introducing two new models for its Instacart Pickup curbside service, and will eliminate close to 2,000 in-store shopper positions as a result.

The nation’s leading retail groups support President Biden’s first executive, which urges Americans to wear masks for 100 days and requires their use on federal property in an effort to control the spread of COVID-19.

Seasonal retail employment gains hit their highest total on record in December, as retailers added 229,700 jobs during the month.

Amazon is ready to provide operational and technical support to the new presidential administration’s efforts to vaccinate the population against COVID-19.

Lidl is the latest U.S. retailer to offer incentives to its workers to get vaccinated.

Issues such as COVID-19 impacted store operations during the 2020 holiday shopping season, but most retail stores avoided a sales decline.