Labor & Employment

By Andrew Wren, Wren Solutions

It’s no secret in the loss prevention industry that sweethearting, the practice of giving customers unauthorized discounts or free merchandise or services, is a major source of loss in retail. In fact, it has long been recognized as the most common type of employee theft and the largest contributor to loss in the industry. It is also a unique challenge to loss prevention efforts. Unlike other forms of employee theft, both the customer and the employee are aware of sweethearting.

The Container Store credits its “employees-first” culture as integral to its success, believing that if you make employees your highest priority, they in turn will take better care of customers. It’s a business model that extends to all facets of the chain’s operations — including the decision to deploy a voice-directed warehouse picking system.

Mexico City -- Wal-Mart Stores’ Mexico subsidiary said Wednesday that new store openings for 2012 will be cut from the originally planned 410 to 430 stores to 325 to 335, due in large part to added real estate documentation procedures.

Expansion plans for new stores will be delayed by 60 to 90 days, said Wal-Mart Mexico, as the retailer institutes reinforced documentation around real estate projects. Wal-Mart Mexico has been in the throes of a bribery scandal involving alleged payments to middlemen to accelerate the store-opening process.

Seattle -- Starbucks Coffee Co. details its expansion plans for Latin America, including the opening of its first shop in Costa Rica on June 20. The company also said it plans to open "several hundred stores” in Brazil the next five years. (Starbucks has full ownership of its business in Brazil.)

Starbucks and joint-venture partner Alsea expect to add more than 300 new stores in Argentina and Mexico by 2015.

New York -- J.C. Penney CEO Ron Johnson is taking over direct responsibility for marketing in the wake of the departure of Michael Francis, who left the company abruptly on Monday, Women’s Wear Daily reported.

Speculation has been raging about the reasons behind Francis’ sudden exit after just eight months on the job. In the article, Johnson blamed it on the fact that J.C. Penney’s marketing had not resonated with its core customer and that he “had to get involved.”

Norristown, Pa. -- As part of its continuing commitment to sustainability, USM Inc. has recently received LEED Silver CI (Leadership in Energy and Environmental Design for Commercial Interiors) certification for its headquarters facility in Norristown, Pa. The facility opened in October 2011.
 
A national provider of interior and exterior facilities maintenance programs, USM is a subsidiary of EMCOR Group, a leader  in mechanical and electrical construction, energy infrastructure, and facilities services for a diverse range of businesses.

SECAUCUS, N.J. — Eric Bauer, COO of The Children's Place Retail Stores, has left the company effective June 19, the company announced Wednesday. Jane Elfers, president and CEO, will resume oversight of the company's supply chain, store operations, finance, information technology and real estate functions.

Commenting on Bauer's departure, Elfers said, "We thank Eric for his contributions and wish him well in his future endeavors."

Secaucus, N.J. -- The Children’s Place announced that Eric Bauer left the company, effective June 19, 2012. President and CEO Jane Elfers will resume oversight of retailer’s supply chain, store operations, finance, information technology and real estate functions.

Elfers said: “We thank Eric for his contributions and wish him well in his future endeavors.”