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Finance & Capital Management

  • Sales, profit drop at Dillard's in Q4

    Dillard’s says sales were particularly weak in the Southern states as the department store retailer reported a 35.6% drop in fourth quarter profit.

    For the period ended Jan. 30, Dillard's had revenue of $2.07 billion for the fourth quarter, down from $2.1 billion during the same period a year ago. Net income was $130.5 million, or $3.17 per share, for the prior year fourth quarter. Same-store sales declined 2%. Net sales for the fourth quarter were $2.074 billion.

  • Study: How do you make seamless shopping a reality?

    Retailers who are looking to provide a genuine omnichannel customer experience can take one crucial step to help themselves.

    According to a new study of more than 300 global retail CEOs, including 100 U.S. CEOs, from enterprise retail technology provider JDA Software Group Inc. and PwC, operational silos are a key inhibitor to delivering an integrated, seamless experience. Only 18% of CEOs said they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers.

  • Digital, off-price lift Hudson's Bay Company

    Hudson's Bay Company says online sales were particularly strong in the fourth quarter and contributed to the company's same-store sales growth of 11% for the period.

    The Canadian firm and parent company of the Saks Fifth Avenue banners said that for the fourth quarter ended Jan. 31:

    • Same-store sales grew 11%;
    • The Department Store Group (DSG) had a same store sales increase of 4%;
    • Saks Fifth Avenue Off 5th same-store sales increased 2%;
    • Saks Fifth Avenue same-store sales decreased 1.2%;

  • Profits improve as Office Depot awaits FTC action

    Office Depot continues to hope its merger with Staples secures approval from U.S. regulators, but in the meantime the performance of its retail operations is looking much better should it remain an independent company.

    Office Depot’s North American retail footprint did shrink to 1,564 locations at the end of the year after the company closed a total of 181 stores, including 56 in the fourth quarter. Thinning the herd a bit helped the overall profitability of Office Depot’s largest division during the period ended Dec. 26 even though sales declined.

  • Stein Mart details store expansion plans

    Just a few weeks after reporting sales growth of 3.2% for 2015, Stein Mart is embarking on the first phase of its 2016 store expansion plan.

    The Florida-based retailer plans to open 12 new stores this year, with five of those stores scheduled to open this spring.

  • California’s Refrigerant Incentive Program and What it Means for Retailers

    An incentive program is in the works in California that would make it easier for food retailers to prevent harmful refrigerant emissions. If approved, the Refrigerant Incentive Program will be the beginning of the end of supermarkets’ struggles with endless refrigerant phase outs, regulations, and government refrigerant dictates.

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  • Crawford Hoying announces retailers for Bridge Park development

    Dublin, Ohio -- Crawford Hoying announced that they have completed two leases totaling 18,900 sq. ft. of retail space in its Bridge Park development for The RAM Restaurant & Brewery (The RAM) and Mesh Fitness.

  • Another industry vet bids Kroger adieu

    After 44 years with Kroger, Smith’s division president Jay Cummins announced plans to retire.

    Cummins joined the company in 1972 as a clerk. His retirement will take effect April 29, the company said. A replacement to lead the 139 unit Salt Lake City-based division was not immediately named.

  • Starbucks in overhaul of popular loyalty program

    It’s not going to be so easy for the 11 million-plus active members of Starbuck Corp.’s loyalty program to earn freebies.

    Starting in mid-April, the coffee giant is making a change in its “My Starbucks Rewards” loyalty program whereby members will earn points, or “stars,” based on the dollars spent on the purchase. Currently, customers earn a star for each transaction, regardless of how much they spent, and are entitled to a free item after earning 12 stars.

  • Wayfair to hire 450 for Texas service center

    Wayfair is opening a new customer service center in Texas as it scales operations to service its rapidly growing customer base.

    “Wayfair’s steadfast commitment to exceptional customer service has helped fuel the incredible growth of our business as more people discover a new and better way to shop for home furnishings,” said James Savarese, COO, Wayfair. “We look forward to expanding our operations to the Bryan-College Station area as we welcome new talent to our world-class customer service team.”

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