Consumer Affairs & Relations

Another week and another full page ad in Target’s circular touting the REDcard Rewards program launched last fall. Nothing unusual about that right? The 5% savings program has been promoted heavily since its arrival last October to the point where it is impossible to look anywhere in a store and not seen 5% Rewards signs.

MINNEAPOLIS – Target announced that on Feb. 2 it will celebrate the opening of the newly renovated library at the George Peabody Elementary School. The renovation was made possible with the help of The Heart of America Foundation and the NFL Players Association.

Target took the 21st spot out of a list of 46 retailers ranked for their customer service. Zappos.com took the top spot followed by Amazon.com and LL Bean. Walmart was ranked 27.

Other retailers in the top ten include Overstock.com (4), JCPenney (6) and Kohl's (7).

Washington — U.S. consumer spending rose more than expected in December as Americans spent at the fastest pace in three years. The Commerce Department reported that spending rose 0.7% in December, the sixth straight monthly increase.

For all of 2010, consumers boosted spending 3.5%, the best performance since pre-recession 2007, when spending rose 5.2%. The government reported that consumer spending rose at a 4.4% rate in the final three months of 2010.

This just sounds problematic. To better serve cash constrained customers and compete with dollar stores, the company wants to flow less expensive smaller pack sizes to stores during the middle and the end of the month when customers have less money while larger packs sizes would be on store shelves at those times right after customers have been paid.

Philadelphia -- Destination Maternity, free of the restructuring charges that put a dent into profits last year, said its first-quarter net income more than quadrupled, easily topping Wall Street expectations. The chain reported earnings of $5.2 million from October to December, compared with $1.3 million for the same period in the prior year.

Revenue increased 1.2% to $135.4 million.

A monthly pricing survey conducted by Credit Suisse in December shows that while Walmart remains the lowest price on a basket of 60 products across two major markets the gap continues to narrow and is now at the lowest level in three years.

This is seen as an encouraging sign by those in the financial community who interpret the data as evidence of a rational pricing environment, even though from a shoppers perspective there exists less of a clear distinction between Walmart every day low prices and those of its competitors.

New York City -- The Home Depot  has closed its last store in Beijing, highlighting the difficulties that some western companies face when trying to transplant foreign business models into China.

Home Depot, which has closed five stores on the mainland in the past two years, is struggling to find the right business format for one of the world’s most difficult home-improvement markets, local analysts said.