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Consumer Affairs & Relations

  • Deloitte: Consumers turn to various resources for recall information

    NEW YORK — Consumers that seek timely and detailed information about product recalls look to multiple resources, according to a new Deloitte survey.

  • Mitigating the impact of Mideast tensions on retailers

    By John Haber, [email protected]

    For the past two months, consumers have paid higher gas prices as a result of the political unrest in the Mideast. But, consumers aren’t the only ones feeling a pinch. Retailers are feeling it too as many suppliers, manufacturers and distributors implement “emergency fuel surcharges” as reported by The Wall Street Journal in late March of this year.

  • Giant to host nutrition summit

    CARLISLE, Pa. — A health-and-wellness conference that brings together retail dietitians and nutritionists has tapped Ahold USA and its Giant Carlisle division as the event's retail host.

    Field Trip Factory's third annual Dietitian Summit, which strives to generate awareness about the food industry's commitment to consumer health, will be held next month at a Giant Super Food store in Willow Grove, Pa. About 40 retail dietitians and nutritionists are expected to attend the three-day conference.

  • Zale cleared by SEC

    Dallas -- Zale Corp. announced Friday that it has been cleared by the Securities and Exchange Commission in its investigation and that the SEC will not take any action against the company.

    The SEC began investigating the jeweler in October 2009 after it restated its 2008 and 2009 earnings. The company said at the time that a financial audit had uncovered internal control and accounting issues related to advertising costs, income taxes and internal company payments, among other things.

  • Walmart pharmacies are the worst?

    When it comes to speed and accuracy, helpfulness and courtesy, knowledge and personal service, the pharmacy at Walmart ranked dead last in a survey of Consumers Reports subscribers that appears in the May issue of the publication.

  • Wal-Mart to pay $440K in ethnic harassment suit

    New York City -- Wal-Mart Stores has agreed to pay $440,000 to settle a federal harassment lawsuit by 10 employees who say they endured ethnic slurs and derogatory remarks on a daily basis while working at a Sam's Club store in Fresno, Calif. The EEOC announced the settlement Thursday.

    Nine of the lawsuit plaintiffs were of Mexican descent and one was married to a Mexican. The alleged harasser was a Mexican-American co-worker.

  • Hispanic hate costs Sam’s Club $440,000

    The Equal Opportunity Employment Commission announced that Sam’s Club would pay a $440,000 fine to settle a harassment lawsuit involving Hispanics at a club in Fresno, Calif.

  • Consumer confidence climbs for third consecutive week

    Washington, D.C. -- A report released Thursday by Bloomberg said that consumer confidence rose for a third straight week, indicating an improving job market and more positive attitudes about finances and the economy.

    The Bloomberg Consumer Comfort Index climbed to minus 43 in the period to April 10, the best showing since the end of February, following a minus 44.5 reading the prior week.

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