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Consumer Affairs & Relations

  • A rebuttal to a rating downgrade

    Last week Janney Montgomery Scott analyst David Strasser downgraded shares of Target to neutral from buy. He offered a litany of things that could go wrong with the Target story, which were subsequently refuted by someone named Will Ashworth on the website “Investopedia.”

  • SC Johnson hopes to wipe away waste with Windex refills

    RACINE, Wis. — SC Johnson has introduced Windex Mini, a concentrated refill pouch that uses 90% less plastic packaging than a traditional 26 fluid ounce trigger bottle.

    According to SC Johnson, data shows U.S. consumers are not keen on refilling their household cleaning bottles and is hoping the launch of Windex Mini will help the company understand why that is the case.

  • Thomas Dowd steps in as GNC's chief merchandising officer

    PITTSBURGH — Thomas Dowd has been named GNC EVP, chief merchandising officer and general manager, the company announced in an SEC filing Friday.

    Dowd has served as EVP store operations and development since April 2007.

    The move follows the announcement in June that Beth Kaplan would be stepping down from her role as GNC president and chief merchandising officer. Following that announcement, GNC CEO Joe Fortunato reassumed his role of president.

  • NRF: ‘Extremely disappointed’ in swipe-fee regulations set

    Washington, D.C. -- The National Retail Federation said Thursday that it is disappointed in the final debit card swipe-fee regulations set by the Federal Reserve.

    Under the new rule, the current debit card swipe-fee rate of 1%-2% of each transaction will be replaced with a flat fee of not more than 21 cents per transaction for the nation’s largest banks -- substantially higher than the flat fee of up to 12 cents the Fed originally proposed in December 2010.

  • Ahold appoints chief commercial development officer

    AMSTERDAM — Ahold has tapped retail veteran James McCann to serve in the newly created role of chief commercial development officer.

  • An interesting conversation around shopper insights

    Former and short-time Walmart executive Robert Atencio is among a group of marketers slated to interview former P&G chairman and CEO A.G. Lafley during an event called Shopper Insights in Action. The 11th annual event is billed as a riveting brainstorming session in which the former P&G head will share thoughts on the future of research, marketing, retail and the evolution of the changing consumer. Atencio, who formerly served as VP insights and customer strategy at Walmart, is currently VP global insights at Pfizer Consumer Healthcare.

  • Kraft Foods names supply chain leadership

    NORTHFIELD, Ill. — Kraft Foods announced that Daniel Myers will join the company in September as EVP supply chain.  Myers will lead the functional groups that make up the company's integrated supply chain, including procurement, manufacturing, engineering and customer service and logistics.  He succeeds David Brearton, who is now EVP and CFO.  Myers will report to chairman and CEO Irene Rosenfeld and be a member of the company's executive team.

  • Anticompetitive doesn’t translate to Portuguese

    Walmart could be put at a competitive disadvantage in Brazil if a bizarre merger between the company’s two larger rivals proceeds and secures regulatory approval.

    The nation’s two largest retailers, Pao de Acucar and France-based Carrefour are attempting to merge their operations in a convoluted deal that has drawn the ire of fellow French retailer Casino, which owns a large stake in Pao de Acucar. 

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