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Consumer Affairs & Relations

  • RILA lawyers up to deal with regulatory climate

    Deborah White was named EVP and general counsel at the Retail Industry Leaders Association to help the trade association's members cope with an increasingly challenging regulatory climate.

  • Dollar General to offer military discount on Veterans Day

    GOODLETTSVILLE, Tenn. — Dollar General announced that is honoring men and women who have served our country in the military with a special Veterans Day discount. On Friday, Nov. 11, all veterans, active duty military, National Guard and Reserve and their immediate families will receive a 10% discount at Dollar General stores. Shoppers at www.dollargeneral.com will also be eligible to receive 10% off their purchase Nov. 11 through Nov. 13 using the code VETERANSDAY at checkout.

  • Conversocial tallies consumer complaint social media scorecard for U.S. retailers

    NEW YORK — The ways in which the largest U.S. retail brands address the needs of their customers on Facebook and Twitter were unveiled last week in a white paper — Safeway and Sears topped charts; Costco, Kmart, Kroger and Walmart were found wanting, according to Conversocial, a software company that develops social media tools.

  • Hot Topic names CEO as chairwoman

    City of Industry, Calif. -- Hot Topic Inc. said that its CEO, Lisa Harper, 52, has also been named its board chairwoman.

    Former chairman Bruce Quinnell will stay on as chairman of the audit committee, but he will not seek re-election to the board when his term ends in June, the company said.

    The company also said Matthew Drapkin was named lead director.
     

  • Four stores to close by end of year

    Target said it plans to close stores in Broomfield, Colo., Raleigh, N.C., Orlando and Portland by the end of its fiscal year in late January.

  • Sam's Club salutes military members with new membership offering

    BENTONVILLE, Ark. — Members of the military can enjoy savings at Sam's Club with the introduction of a new membership offering.

    The retailer said that when military personnel — including those active or retired, their spouses and civilian military employees — join or renew as an advantage member or advantage plus member, the company will provide them with a $15 Sam's Club gift card to each primary membership.

    Proof of military identification is required and the offer cannot be combined with any other membership offers, Sam's Club noted.

  • Food Lion raises $4.2 million for Children's Miracle Network Hospitals

    SALISBURY, N.C. — Food Lion announced that this year's fundraising campaign to benefit Children's Miracle Network Hospitals totaled $4.2 million.

    This year's donation represents a 43% increase over last year, Food Lion said. The supermarket chain, which has supported CMN Hospitals since 1991, has raised more than $40 million for the organization.

  • Starbucks Q4 profit soars 29%, same-store sales up 9%

    Seattle -- Starbucks Corp.’s fiscal fourth-quarter profit jumped nearly 29%, beating Wall Street estimates on strong sales around the globe. The company earned $358.5 million in the quarter, up from $278.9 million last year. Revenue rose 7% to $3 billion, with some benefit from foreign exchange rates. Same-store sales increased 9%, with a 10% rise in the United States.

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