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Consumer Affairs & Relations

  • NRF seeks to block swipe fee lawsuit settlement

    Washington, D.C. -- The National Retail Federation announced that its board of directors has authorized the Federation to go to court to block the proposed $7.25 billion settlement of a federal antitrust lawsuit over skyrocketing Visa and MasterCard credit card swipe fees that cost consumers hundreds of dollars a year.

  • Politics and the Holidays

    With the political conventions coming to an end, it’s clear now that election season is in full swing. And, while I don’t pretend to know what the long-term implications of an Obama re-election or a Romney win would mean for our economy or our country, I do think that what happens on Nov. 6 will almost certainly have an impact on our industry — particularly, shopper sentiment and ultimately holiday sales.

  • Report: Michael Francis going to Gap

    New York -- Michael Francis, who was ousted as president of J.C. Penney Co. in June, is going to Gap Inc., according to Ad Age.

    Francis will serve as a marketing creative advisor for Gap, and join the chain in the advisory role on Sept. 16, the report said.

  • Stop & Shop brings fuel savings to N.J. customers

    PURCHASE, N.Y. — Stop & Shop has expanded its gas rewards programs to customers in New Jersey.

  • Supervalu names interim president of Farm Fresh division

    MINNEAPOLIS — Supervalu has named Bill Parker as the interim president of Farm Fresh Food & Pharmacy, a 43- store division in the Virginia Beach/Norfolk, Va. market. Parker, Farm Fresh's current SVP merchandising, will replace Gaelo de la Fuente who became the company’s president in April 2010 and is leaving the company to pursue other interests. Parker will assume the new role on Sept. 15.

  • Sears, Kmart jump on layaway bandwagon by waiving fees

    Hoffman Estates, Ill. -- Sears Holdings Corp. said Friday that both its Sears and Kmart banners would waive layaway fees for the holidays, allowing shoppers to open interest-free pay-over-time programs at both stores and online with no customary initial fees. Kmart’s program will run through Nov. 17, but Sears Holdings had yet to set a timeframe for its namesake stores.

    In the past, Kmart and Sears have charged $5 for an eight-week layaway contract and $10 for the 12-week program.

  • Kraft Foods outlines plans for North American grocery biz

    BOSTON — The future North American grocery business of Kraft Foods will deliver steady and profitable top-line growth, consistent bottom-line growth and a superior dividend payout, according to the business' future executive team.

  • Increased customer loyalty drives up Kroger Q2 performance

    CINCINNATI — Kroger attributed its gains in sales and earnings in the second quarter to cost control and increased customer loyalty and was confident enough to raise its earnings guidance.

    The retailer reported net earnings of $279.1 million, or 51 cents per diluted share, compared with net earnings of $280.8 million, or 46 cents per diluted share, for the same period last year.

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