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Consumer Affairs & Relations

  • Focus on: Energy Management

    By Sam Khalilieh

    Study after study has concluded that adding doors to medium temperature coolers (MTC) is a great solution for a variety of issues that plague retailers. Whether looking at energy use, operational costs, product safety or consumer comfort, there is no downside to adding doors. So why do so many overlook this very basic approach?

  • Koala Kare Products featured on CNN

    New York -- Koala Kare Products, a division of Bobrick, and manufacturers of baby-changing stations and child-seating products, was featured in a segment on CNN entitled: “The battle over diapers in men’s rooms.”

    “It is both amusing and important at the same time as the roles of moms and dads keep evolving,” stated Bonnie Yatkeman, marketing category manager at Koala Kare Products.

  • Barnes & Noble reports breach of customer credit data at stores

    New York -- Barnes & Noble said it has detected tampering with PIN pad devices that are used in 63 of its stores. Upon detecting evidence of tampering, which was limited to one compromised PIN pad in each of the affected stores, chain discontinued use of all PIN pads in its nearly 700 stores nationwide by the close of business on Sept.14.
     
    In addition, the company notified federal law enforcement authorities, and has been supporting a federal government investigation into the matter.
     

  • Jones Group’s profit helped by sales to department stores

    New York  -- Jones Group Inc. reported a higher-than-expected quarterly profit, helped by a rise in sales of shoes and jeans to U.S. department stores, which helped make up for a big  drop in business at its own stores.
      
    Third-quarter revenue slipped 0.7% to $1.035 billion as sales at the company's U.S. stores were down 6.7%.
       

  • Target to sell credit card business to TD Bank

    Minneapolis -- Target Corp. said Tuesday it will sell its $5.9 billion credit card portfolio to TD Bank Group.

    The business will be sold for an amount equal to the gross value of the outstanding receivables at the time of closing, said Target; the portfolio currently has a gross value of about $5.9 billion.

    TD Bank also agreed to a seven-year deal to underwrite, fund and own the retailer’s future credit card and Visa receivables in the U.S.

  • Taubman Prestige Outlets Chesterfield names GM

    Bloomfield Hills, Mich. -- Taubman Centers announced it has hired Colleen O’Neill as the general manager of Taubman Prestige Outlets Chesterfield, effective Nov. 5. She will be responsible for overseeing center operations as well as retailer and community relations, marketing and sponsorship.

    O’Neill was the former marketing director of Saks Fifth Avenue at Plaza Frontenac in St. Louis. The announcement of her hiring follows Taubman’s decision to move up the opening date of the high-end outlet shopping center to August 2, 2013.

  • Coach exceeds profit expectations for Q1

    New York -- Coach Inc. reported Tuesday that profit for the quarter ended Sept. 29 rose 3% to $221.4 million, compared with $215 million for the same period last year and beating Wall Street expectations.

    Sales surged 11% to $1.16 billion, in line with forecasts, and same-store sales in North America rose 11%, bolstering the luxury retailer’s results for the quarter. In China, same-store sales also rose by double-digits.

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