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Consumer Affairs & Relations

  • Toys"R"Us donates $200K to help hurricane-affected children

    WAYNE, N.J. — Toys“R”Us announced that its Children’s Fund will make a $200,000 donation to the American Red Cross to support relief efforts in the aftermath of Hurricane Irene.

  • Bottom Dollar encourages customer support for hurricane relief

    SALISBURY, N.C. — Bottom Dollar Food invited customers to contribute to its Hurricane Irene disaster relief campaign.

    The campaign, which ended Tuesday, supported efforts of the American Red Cross to raise funds that would serve those impacted areas by the hurricane. Bottom Dollar Food accepted register donations at stores in Virginia and Washington, D.C., and surrounding areas, as well as stores in the greater Philadelphia region. Bottom Dollar Food donated $4,000 to the American Red Cross.

  • Kroger names president of QFC division

    CINCINNATI — Kroger has announced the promotion of Joe Fey as president of the Quality Food Centers (QFC) division.

    Fey, 57, has been VP merchandising for the company's Michigan division. He succeeds Donna Giordano, who was recently promoted to president of the Ralphs division in California.

  • Stater Bros. revs up car show sponsorship

    SAN BERNARDINO, Calif. — Stater Bros. Supermarkets, which operates 167 stores in Southern California, announced that it will be the title sponsor of the largest car show on the West Coast as well as the largest Supermarket Chain sponsored event in America.  

    The Stater Bros. Route 66 Rendezvous will be held from Thursday, Sept. 15 through Sunday, Sept. 18 along the historic streets of downtown San Bernardino.  This is the 15th straight year that Stater Bros. has been the title sponsor.

  • Ex-employee sues Borders over mass layoffs

    New York City -- A Friday report by Reuters said that a former Borders Group employee is attempting to represent a class of about 300 Ann Arbor, Mich., workers in suing the bankrupt retailer for not giving proper notice of impending mass layoffs.

  • Costco’s Best Weapon

    The retail world will lose one of its most colorful and respected CEOs when Costco Wholesale Club co-founder and chief executive Jim Sinegal steps down on January 1, 2012. Among retailers, Sinegal stands out for offering proof positive that a business could be good to its employees and customers and still make a hefty profit.

  • Lowe's makes hurricane-relief contribution

    MOORESVILLE, N.C. — Lowe's pledged $1 million to disaster relief and rebuilding efforts in communities affected by Hurricane Irene.

    “This has been a record-setting year for disasters across the country, and Lowe’s will continue to provide funding, supplies and volunteers whenever possible," said Robert A. Niblock, Lowe’s chairman, president and CEO.

  • Costco CEO Jim Sinegal to retire

    Issaquah, Wash. -- Jim Sinegal, the much-admired CEO and co-founder of Costco Wholesale Corp., plans to step down effective Jan. 1. The chain said its board has elected the company's current president and COO, Craig Jelinek, to succeed Sinegal.

    “Costco has a very strong culture and a deep bench of management talent," said Sinegal. "I have total confidence in Craig's ability to handle his new responsibilities and feel we are fortunate as a company to have an executive of his caliber to succeed me as chief executive of Costco."

  • Zale comps grow, offers customers gem of a finance deal

    DALLAS — While Zale Corp. posted a nearly 10% comps increase for its fourth quarter, higher commodity costs lead to a wider net loss for the period. The company stands to gain even more in the way of sales, with additional financing options for its customers.

  • Inflation feeds Winn-Dixie ident-store growth

    JACKSONVILLE, Fla. — Inflationary increases, sales growth at remodeled stores and a boost from fuelperks! helped drive up Winn-Dixie's second quarter identical-store sales, while net sales dipped.

    According to Winn-Dixie's chief Peter Lynch, Winn-Dixie is riding a strong headwind into fiscal 2012 powered by a number of influencers — a marketing program that better sustains margins, its loyalty program Fuelperks!, an improved stocking system and a significant focus on improving the customer experience.

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