Skip to main content

Consumer Affairs & Relations

  • Maurices names chief merchant

    SUFFERN, N.Y. — Ascena Retail Group announced that Erin Stern has accepted the position of EVP and chief merchandising officer with their Maurices brand effective April 15. Maurices (based in Duluth, Minn,) is an 860-store chain serving a twenty-something female (sizes 0 to 24) in small- and mid-markets.

    David Jaffe, president and CEO of the Ascena Retail Group, commented, “Erin is an outstanding merchant with a strong strategic vision and understanding of this customer. Erin is an exceptional hire for this role.”

  • Vitamin Shoppe makes international debut with Panama store

    Bergen, N.J. -- Vitamin Shoppe said Monday it has opened its first international franchised Vitamin Shoppe store, located in Panama City. The store, which opened March 4, is owned and operated by franchisee Reprico.

    "We're excited to partner with Reprico and bring the Vitamin Shoppe to Panama," said Musab Balbale, director of new business for the Vitamin Shoppe. "Our focus on delighting the customer with knowledge and great service will make us a trusted source for our customers in Panama."

     

  • Meijer helps restock local food pantries

    GRAND RAPIDS, Mich. — Meijer announced that it will once again double match every customer's $10 Simply Give donation made April 12 to 13 to help restock the shelves of local food pantries that were depleted over the holidays.

  • Taxes a certainty for online sellers

    WASHINGTON — The days of online retailers getting an unfair advantage by not having to comply with state tax laws are numbered as the U.S. Senate has just passed the marketplace fairness amendment as part of the fiscal 2014 budget resolution.

    In response, the National Retail Federation released the following statement from President and CEO Matthew Shay:

    “We sincerely want to thank Senators Enzi and Durbin for continuing the fight for fairness on behalf of America’s small businesses owners.

  • Starbucks CEO defends company’s same-sex marriage stance

    New York -- Howard Schultz, founder and CEO of Starbucks Coffee Company, has never been one to shy away from taking a stand. Last week, at the chain’s annual meeting of shareholders in Seattle, one shareholder questioned Schultz over the company’s support of same-sex marriage, including the same-sex marriage referendum in the state of Washington.

  • Research: American Express and USAA tops in credit card customer experience

    Waban, Mass. -- Research results released Monday by Temkin revealed that, based on a study of 10,000 U.S consumers, American Express and USAA earned the top spots in the credit card sector.

    According to the 2013 Temkin Experience Ratings, HSBC was the lowest rated credit card issuer for the third consecutive year.

    "USAA and American Express set the pace for customer experience in credit cards while HSBC is a real black sheep in the industry," said Bruce Temkin, managing partner, Temkin Group.

  • Schulze back at Best Buy

    MINNEAPOLIS — Best Buy founder, Richard Schulze, is returning to Best Buy as its chairman Emeritus. In addition, Schulze has nominated Brad Anderson and Al Lenzmeier to serve on the Best Buy Board of Directors, pursuant to a previously disclosed agreement between the company and Schulze.

    Schulze had resigned from the company last June over the scandal involving from CEO Brian Dunn. He then made several failed attempts to take Best Buy private.

    Schulze expressed support for Best Buy's current chief, Hubert Joly.

  • Dollar General's legal head to retire

    GOODLETTSVILLE, Tenn. — Dollar General announced that Susan Lanigan, EVP and general counsel, has decided to retire from Dollar General later this year after nearly 11 years with the company.

X
This ad will auto-close in 10 seconds