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Consumer Affairs & Relations

  • DSW Q4 profit beats Street, on track to open up to 40 stores this year

    Columbus, Ohio -- DSW Inc. reported Tuesday that profit for the fourth quarter rose to $19.4 million from $200,000 a year earlier, beating analysts’ estimates for the quarter.

    Fourth-quarter revenue rose 10% to $513.7 million, surpassing Wall Street’s estimated $511.2 million in revenue. Same-store sales increased 5.6%.

  • Target completes share repurchase program

    MINNEAPOLIS — Target has completed its $10 billion share repurchase program.

    The program, which was authorized by the retailer's board of directors in November 2007, represents the repurchase of 193.5 million shares, or nearly 23% of its outstanding shares from that time period, at an average price of $51.68 per share.

    Target will continue to repurchase shares under the $5 billion program approved by its board of directors in January, which it expects to complete in the next two to three years.

  • Alliance Data in new multi-agreement with Canada’s Toys"R"Us

    DALLAS — Alliance Data Systems Corp. announced that its Canadian coalition loyalty business has signed a new multi-year agreement with Toys“R”Us, Canada to issue air miles reward miles in its 73 stores across Canada effective March 23.

    The Air Miles Reward Program is Canada’s premier coalition loyalty program, with approximately two-thirds of Canadian households actively collecting reward miles.

  • Long-time Kroger exec to head Delta division

    CINCINNATI — Long-time Kroger executive Tim Brown will now be responsible for stores in Western Tennessee, Kentucky, Mississippi, Arkansas and Missouri as president of the company's Delta division.

    Brown, 52, has been VP operations in the company's division, based in Roanoke, Va., since 2011; before that he served as the Mid-Atlantic division's vice president of merchandising since 2009.

  • Target sees $3 dividend by 2017, buybacks to continue

    Minneapolis -- Target Corp. anticipates that its annual dividend may hit $3 per share or more by 2017, if its annual earnings are at $8 per share or more by that time.

    Target on Monday said it has paid a dividend every quarter since it became a public company in 1967, and in 2011 the company marked its 40th consecutive year of annual dividend increases.

    Target also announced that it plans to invest $1.5 billion or more in buybacks in 2012. It invested nearly $1.9 billion in stock repurchases last year.

  • More store closings for Sears

    HOFFMAN ESTATES, Ill. — Select Sears hometown dealer stores and Sears Hardware stores were the latest to hit the chopping block at Sears Holdings, as the company continues to implement plans to reduce expenses. The company revealed in a Wednesday document that it will close 43 Sears hometown dealer stores and 10 Sears Hardware stores over the first half of 2012.

  • Executives from P&G, Macy's nominated to serve on Kraft Foods board

    NORTHFIELD, Ill. — Kraft Foods has nominated two candidates to serve on the company's board of directors.

  • Saks earns customer service distinction

    NEW YORK — Many companies can claim they have excellent customer services, but now Saks Inc. has the award to back that claim up. The company announced that it was recognized at the J.D. Power and Associates Customer Service Roundtable in Orlando, Fla. on March 14 as a 2012 Customer Service Champion—one of only 50 companies to have earned this distinction this year.

  • Eco label proliferation spawns certification imperative

    It isn’t easy being green. Just ask the folks who have to make sure retailers have the science, compliance infrastructure and audit protocols in place to ensure eco-labels are iron-clad. For an insightful look at the issues of eco-labels and the certification process that underpins the validity of such claims, check out this column from Deloitte Consulting executive Chris Park. . 

     

     

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