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Consumer Affairs & Relations

  • Where to look for the next big thing in retail

    Most U.S. retailers make their first international foray in contiguous markets such as Canada or Mexico for obvious reasons. However, for those interested in massive growth potential who have a long term perspective a more exotic market beckons.

  • A global perspective on “Made in USA”

    Around the globe, sellers from country A who promote their products as “Made in country A” are quick to point out that country A products are known for their quality, even by buyers from country C.

  • Michaels emerges largely unscathed by data breach

    Michaels assured customers a previously disclosed data security issue had been fully contained and raised the disconcerting prospect that it is only possible to make such a claim after a breach has been detected.

    The company said in January that it learned of possible fraudulent activity on some U.S. payment cards that had been used at it stores. An extensive investigation ensued that involved two independent security firms who, along with the company, worked closely with law enforcement authorities, banks and payment processors to determine what happened.

  • Michaels reveals breach details; 2.6 million cards affected

    Irving, Texas -- Three months after the country’s largest arts and crafts chain revealed that its namesake and subsidiary stores had been hacked in what promised to be a major payment card security breach, Michaels Stores revealed late Thursday that 2.6 million cards were likely affected in the attack.

  • The need for greed, inside the hacker’s head

    There is no one type of cyber criminal, just like there is no one kind of thief. Hacktivists tend to aspire to damage the reputations of organizations with which they personally disagree. State-sponsored hackers hunt for national security intelligence, insider information, and trade secrets. Malicious insiders — whether they’re commercial spies or simply disgruntled employees — steal, broadcast and sell employer secrets to disadvantage the business, make money, and empower competitors.

  • Barnes & Noble chairman sells portion of stock

    Barnes & Noble chairman Leonard Riggio has sold a portion of his holdings of company stock.

    Riggio said he sold 3.7 million shares of common stock, after which his holdings are expected to represent approximately 20% of Barnes & Noble’s common stock outstanding.

    “After this sale I remain the company’s largest shareholder, a position I feel very good about,” said Riggio. “I love this company and I believe in its future as I do in all of the wonderful people who work here.”

  • Barnes & Noble chairman sells 3.7 million shares stock

    New York -- Leonard Riggio, chairman of Barnes & Noble Inc., has sold 3.7 million shares of Barnes & Noble common stock. After the sale, his holdings are expected to represent approximately 20% of Barnes & Noble’s common stock outstanding.

    Riggio said the sale is part of his long-term financial and estate planning and that he has no plans to sell more stock this calendar year.

  • Kroger elevates Tim Massa to group VP of HR and labor relations

    Kroger has promoted Timothy Massa to group VP, human resources and labor relations.

    Massa currently serves as VP of corporate human resources, talent development. In this expanded role, he will take responsibility for labor relations when Paul Heldman, EVP, secretary and general counsel, retires in May.

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