Consumer Affairs & Relations

NEW YORK — P.F. Chang's Chain Bistro confirmed Friday that it had been the victim of a data breach in which data was stolen from customers’ credit and debit cards used at its restaurants.

A study conducted by DHL e-commerce that compares consumer behavior across 20 markets has created a detailed look into how people shop around the world.

The “Shop the World” survey, which uses data from some 11,000 respondents, shows the growing prominence and earning potential of ecommerce and distance selling operations in different countries.

Lululemon Athletica Inc.'s first-quarter net income plunged 60%, impacted by a one-time tax adjustment. Although its adjusted profit and revenue beat Wall Street's expectations for the quarter, the retailer lowered its full-year earnings forecast.

Lululemon said that CFO John Currie plans to retire by the end of its fiscal year (February 2015).

By Jules Polonetsky, executive director, Future of Privacy Forum

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

In addition to discussing leasing and the state of the retail market, for the first the first time a new topic was on the agenda – consumer privacy.

Brisbane, California — bebe stores CEO Steve Birkhold has left the company, effectively immediately, and an interim chief has been named to lead while a search for a permanent replacement is underway, said bebe stores on Thursday.

Following the sudden departure of Birkhold, the board appointed Jim Wiggett, currently CEO of Jackson Hole Group, as bebe’s interim CEO.

Former Walmart president and CEO Mike Duke and company chairman Rob Walton drew large numbers negative votes when they stood for re-election to the retailer’s board at the annual shareholders’ meeting on Friday, June 6.

Corte Madera, California — Furniture and housewares retailer Restoration Hardware reported a profit of $1.8 million in the quarter ended May 3, compared with a loss of $161,000 last year. Results topped Wall Street expectations and prompted the company to raise its outlook for the year.

Revenue grew 22% to $366.3 million, from $301.3 million in the year-ago period. Wall Street predicted $346.7 million.
 

Scottsdale, Ariz. — P.F. Chang’s China Bistro Inc. is the latest retailer to investigate a possible data breach.

The retailer emailed has been contacted by banks and law enforcement agencies about online reports that credit card and debit card numbers matching ones used at P.F. Chang’s locations between March and May 2o14 have appeared for sale on underground hacker websites.

Media reports indicate the U.S. Secret Service is also investigating the potential breach, although the Secret Service has not publicly commented.