Consumer Affairs & Relations

Tewksbury, Mass. – Demoulas Supermarkets Inc. has fired CEO Arthur T. Demoulas. The retailer also fired director of operations Bill Marsden and VP of grocery Joe Rockwell.

Demoulas had been waging a public battle with his cousin Arthur S. Demoulas, a stakeholder and director of the company, about finances. Arthur T. Demoulas has claimed that his cousin seeks to raise prices and lower wages. The cousins have also publicly disagreed about agreements with suppliers and vendors.

Tewksbury, Mass. – Following the dismissal of former president and CEO Arthur T. Demoulas, the board of directors of Demoulas Super Markets Inc. has elected retail executives Felicia Thornton as COO and Jim Gooch as chief administrative officer, and the two will serve as co-CEOs. Both Thornton and Gooch had recently been serving as consultants to the company.

Sporting goods and apparel retailer Academy Sports + Outdoors has renewed multi-year contracts with Auburn University and the University of Alabama. The renewal means that it will continue to sell the universities’ licensed products in its 13 Alabama stores.
 
The retailer is currently an official sponsor of University of Alabama’s Crimson Tide and official sporting goods retailer for Auburn University’s Tigers, and has been working with the two universities for several years.
 

Sausalito, Calif. - Retailers dominated a list of the worst companies in the U.S. to work, taking eight of the top 11 spots. According to a report from corporate review site Glassdoor.com, Books-A-Million is the worst company to work for in the U.S., with common employee complaints including low pay, high stress and limited promotion opportunities.

Naples, Fla. – One-in-four global consumers has been victimized by card fraud in the past five years. According to a new study conducted by ACI Worldwide and Aite Group, the United Arab Emirates has the highest rate of credit, debit and prepaid card fraud overall at 44%, followed by China at 42% and India and the United States at 41% each.

Other findings include:

• 63% of global consumers (respondents) who have experienced fraud are more likely to use their cards less.

Scottsdale, Ariz. – Although 50% of CEOs say that their supply chain can be a strategic differentiator in the new omni-channel customer paradigm, 83% of worldwide CEOs believe that their retail supply chains are currently “not optimal” for today’s changing retail environment.

Kevin Holt was named CEO of Delhaize America to oversee U.S. operations that account for 60% of Belgium-based retailer’s annual sales of $28 billion.

The Woodlands, Texas – Subject to market conditions, Conn’s Inc. intends to offer in aggregate principal amount $250 million of senior notes due 2022 for sale to eligible purchasers in a private offering.

Conn’s intends to use the net proceeds from the notes offering to repay a portion of the current borrowings under its asset-based revolving credit facility.