Consumer Affairs & Relations

Walmart plans to improve the customer experience, invest in its grocery business, and put pressure on suppliers to drive down prices, according to a Bloomberg report.

Home Depot, which was hit by a widely publicized data breach in 2014, has reportedly hired its first chief information security officer, according to the Wall Street Journal.

Atlanta-based Home Depot Inc. has appointed former Time Warner and Visa executive Jamil Farshchi to the new position of chief information security officer (CISO), according to the Journal.

The move comes months after the home improvement retailer said its payment systems were breached at some 2,200 U.S. and Canadian stores.

John A. Bryant, chairman, president and CEO of Kellogg Co., has been elected to the Macy’s Inc. board of directors.

Retailers have long known the value of collecting and using customer information for internal analytics and marketing. Indeed, for decades, retailers such as grocery and drug stores have benefited from the vast amount of data generated by customers using their loyalty discount cards to save on their food, toiletry and related purchases. With advancements in technology, retailers now have access to more information than ever about their customers, not only from their own collection practices, but from third parties as well.

Cincinnati – John A. Bryant, chairman, president and CEO of Kellogg Co., has been elected to the Macy’s Inc. board of directors. Bryant, 49, became chairman of the board of Kellogg Co. in July 2014 after serving since January 2011 as president and CEO.

He has been a member of Kellogg’s board of directors since 2010. Prior to becoming CEO, Bryant held a variety of key senior leadership roles, including chief financial officer, president of Kellogg North America, president of Kellogg International and COO.

Indianapolis -- The Finish Line Inc. on Friday reported a decline in its fourth-quarter profit and cautioned that profits in its current year may not hit expectations of a fiscal fourth-quarter net income of $40.8 million.

The retailer also authorized a new 5-million-share buyback program.

The Finish Line’s earnings in the fourth quarter fell 5% to $40.8 million.

Consolidated net sales for the quarter were $551.3 million, an increase of 6.3% over the prior year period. Same-store sales increased 2.6%.

Huntington Beach, Calif. -- Quiksilver announced that its CEO, Andy Mooney, has resigned. Mooney had been CEO for just over two years and was appointed chairman in November. The company’s CFO, Richard Shields, has also resigned. The news comes almost two weeks after the company reduced guidance for the current year and finished an investigation into its revenue-accounting practices.

Pierre Agnes, president of Quiksilver and a 27-year-company veteran, has been promoted to CEO and added to the board of directors.   

Corte Madera, Calif. -- Restoration Hardware Holdings Inc. (RH) reported that its profit for the fourth quarter increased a better-than-expected 25% to $42.5 million from $34.0 million in the year-ago period. The upscale home furnishings company cited the West Coast port slowdown in providing first-quarter guidance that fell short of projections. But it remained upbeat about the long-term, and disclosed that it is working on two new concepts that will be revealed later this year.  

The sports retail market has been strong for Foot Locker and similar retailers, but not for Finish Line, which reported a drop in holiday quarter profit.

In a break from tradition, Walmart is hosting an investor meeting in New York on April 1 with the new team of top executives who are driving the latest round of changes at the retailer’s U.S. business.

A 90 minutes session scheduled to begin at 10 a.m. EST on April 1 at the New York Stock Exchange will be hosted by Walmart U.S. President and CEO Greg Foran.