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Consumer Affairs & Relations

  • Restoration Hardware to unveil new business June 11

    Corte Madera, Calif. - RH, Restoration Hardware, will announce plans for the launch of a new business on Thursday, June 11, after market close. RH chairman and CEO Gary Friedman will unveil the new concept during the company’s first quarter fiscal 2015 earnings video.

    No other details have been made available at this time.

  • Crate & Barrel to close Manhattan flagship store

    New York -- Rising rents are causing another national chain to exit a high-profile location in Manhattan. Home-furnishings retailer Crate & Barrel will close its flagship on Madison Avenue (at 59th Street) on Aug. 2, after negotiating an early exit from its lease, according to the Wall Street Journal. The store opened in 1995.

    The closing will leave the city with just one Crate & Barrel, in the Soho section of downtown Manhattan.

  • Report: Walmart stores not welcome in New York City, says mayor

    New York -- The mayor of New York City, Bill de Blasio, said Thursday that Walmart stores are not welcome in New York City, Newsday reported. His attitude is much different from his predecessor, Michael Bloomberg.

    Click here for the story.

  • New Zealand approves Staples-Office Depot merger

    Framingham, Mass. – The proposed $6.3 billion merger of Staples Inc. and Office Depot Inc. has cleared a global regulatory hurdle. Staples has received clearance from the Commerce Commission of New Zealand to acquire all the outstanding shares of Office Depot, which trades in New Zealand as OfficeMax.

  • Wal-Mart names new chairman as Rob Walton steps down

    Bentonville, Ark. -- Wal-Mart Stores announced that board chairman Rob Walton is stepping down and will be succeeded by vice chairman Greg Penner, who is Walton's son-in-law. Walton relinquished the position of chairman at the company's annual meeting on June 5.

  • New PayPal privacy policy allows calls, texts

    San Jose – A new privacy policy which will take effect at PayPal Inc. on July 1 will require users to allow PayPal, its affiliates and service providers to contact them at provided telephone numbers via autodialed or prerecorded call or text message. While the policy prohibits PayPal from sharing user contact information with outside third parties, contracted billing and collection companies are permitted to use customer phone numbers.

  • Lumber Liquidators compliance chief quits

    New York – Top management continues to leave Lumber Liquidators Holdings Inc. in the wake of accusations the retailer sold Chinese hardwood laminate products that had illegal levels of formaldehyde. Ray Cotton, chief compliance officer of Lumber Liquidators, has resigned from the company.

  • Amazon, Publix, Whole Foods have best reputations

    Boston - For the third year in a row, Amazon claims the top spot in Reputation Institute’s annual survey of America’s top 50 most reputable companies in the retail industry. Amazon is the only company of all the retail companies surveyed to achieve an excellent reputation.

    Supermarket chains moved up in the ranking this year, with Publix ranking second and Whole Foods jumping five spots to third place in 2015.

    America’s top 10 companies in the retail industry in 2015 are:

    1. Amazon.com

  • American Greetings tops in online trust

    Bellevue, Wash. – American Greetings is the most trusted online retailer. According to the 2015 E-Commerce Online Trust Audit and Honor Roll from The Online Trust Alliance (OTA), 2015’s top 10 most trustworthy online retailers (11 due to a scoring tie) are American Greetings, Cabela's, Drs. Foster & Smith, Fanatics, GameStop, The Honest Company, Jomashop, Kate Spade New York, LivingSocial, Netflix, and SparkFun Electronics.

  • Amazon has top reputation in retail in 2015

    For the third year in a row, Amazon has claimed the top spot in the Reputation Institute’s annual survey of America’s 50 most reputable companies in the retail industry.

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