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Consumer Affairs & Relations

  • Report: Walmart customer data possibly exposed

    Personal information of some Walmart online pharmacy customers reportedly may have been visible online during a four-day period in February 2016.

    According to Reuters, a coding mistake may have exposed basic information such as name, address, date of birth, and prescription history of fewer than 5,000 consumers. The error potentially allowed online Walmart pharmacy customers to view each other’s data if they were logged into their accounts at the same time. Social security numbers and full payment card or health insurance information were not visible.

  • Delhaize America to go cage-free on eggs by 2025

    Delhaize America is joining other retailers in announcing it will work with suppliers to reach a 100% cage-free shell egg assortment by 2025.

  • Longtime Starbucks executive takes permanent coffee break

    Starbucks Corp. has lost one of its veteran executives.

    The coffee giant revealed in a regulatory filing that former COO Troy Alstead will not return to the company following a year-long unpaid leave. Alstead, whose resignation was effective February 29, 2016, had long been seen as the company’s number two executive and an eventual replacement to current CEO Howard Schultz.

  • Weather boosts sales at Big 5 Sporting Goods

    Cold winter weather in the Western states helped Big 5 Sporting Goods post an increase in same-store sales and profit in the fourth quarter.

    For the fourth quarter ended Jan. 3, the retailer said net sales increased to $275 million from net sales of $250.3 million for the fourth quarter of fiscal 2014. Same-store sales increased 0.1% for the fourth quarter of fiscal 2015 and 1.4% for the full year.

  • Meijer to spend $400 million on new stores, remodels

    Meijer will spend $400 million on store expansion and remodeling in 2016 as the chain looks to expand its footprint.

    The investment includes the construction of nine new Meijer supercenters and 32 remodel projects. While Michigan, Indiana, Illinois, Kentucky and Wisconsin will each welcome new Meijer supercenters later this year, dozens of other Meijer stores have begun or will soon begin remodel projects to further enhance the customer shopping experience.

  • Albertsons sets goal for cage-free eggs by 2025

    Albertsons is joining other major retailers in working with its suppliers toward a goal of sourcing only cage-free eggs for its store operations.

    The company, among the first and largest in the conventional retail grocery sector to make such a commitment, is making the move not only as part of its ongoing commitment to animal welfare but also in response to customer buying habits.

  • Ross Stores beats Q4 estimates; cautious about 2016

    Ross Stores reported strong results for its fourth quarter. But similar to many other retailers, the off-price retailer sounded a cautious note with regards to sales and earnings for its new fiscal year.

    Ross on Tuesday reported earnings per share for the fourth quarter ended January 30, 2016 of $.66, up 10% from the prior year, on net earnings that rose 6% to a better-than-expected $264 million.

  • Study: E-commerce fraud risk varies by location

    When it comes to fraudulent online transactions, one state in particular may warrant a little extra attention from retailers.

    Analysis of millions of 2015 e-commerce transactions by Experian indicates Florida is the overall riskiest state for billing fraud, followed by Delaware; Washington, D.C.; Oregon and California. Billing fraud states are determined by where the consumer whose information was illegally used resides.

  • The Wilder Companies announces new personnel and promotions

    Boston -- The Wilder Companies announced new hires and promotions.

  • Aldi drops ban on credit cards

    Fast-expanding grocery chain Aldi is making it even easier for consumers to shop its no-frills stores.

    The European chain has announced it will now accept credit cards – including Visa, MasterCard, Discover and American Express – at all of its stores across the country.

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