Consumer Affairs & Relations

eBay has reached a multimillion-dollar settlement with the Department of Justice (DOJ) over allegations regarding the sale of pill presses on its site.

A rising number of U.S. consumers utilize artificial intelligence (AI) in their daily lives, and are ready for retailers to continue leveraging the technology.

Petco has launched a new, customizable pet health insurance offering with insurance leader Nationwide to better meet pet parents’ needs.

David Roth, CEO of The Store WPP, a division of brand analytics platform BAV, detailed the brands and retailers that have developed the largest bases of loyal customers at NRF 2024.

VF Corp. says a December cybersecurity incident resulted in approximately 35.5 million individual consumers having personal data stolen.

Albertsons Companies is seeking new, diverse-owned suppliers as part of its ongoing diversity, equity and inclusion (DEI) strategy.

A new survey has some somber findings about consumer behavior when it comes to returning e-commerce purchases.

Macy’s Inc. has rejected an unsolicited bid that would take the department giant private in a $5.8 billion deal.