Consumer Affairs & Relations

Ross Stores is underway with plans to open 90 new stores this year.

PetSmart is reportedly taking steps to counteract a current effort to steal customer information.

Low-price grocer Lidl U.S. has made new appointments to the company’s leadership team, including two C-suite positions.

Ross Stores easily topped expectations for its fourth quarter, but warned that housing, food and gasoline costs continue to put pressure on its customers.

Starbucks Corp. has shifted its strategy regarding labor unions.

Rite Aid continues to shrink its store footprint.

Inflation and the Federal Reserve’s efforts to bring it under control will continue to play a major role in the economy this year.

A new survey reveals customers have a strong negative reaction when a retailer they frequent experiences a cyberattack.

Consumer confidence declined in February amid uncertainty about the economy and growing concerns about the labor market and the U.S. political environment.

New data reveals that retailers have major concerns regarding fraudulent returns — and with good reason.