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Survey reveals retailers with best customer experience
Three very different retailers earned the top score in a survey of customer experience. Ace Hardware, BJ's Wholesale Club, and QVC deliver the best customer experience in the retail industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. -
CSA honors Breakout Retailer Award winners
Chain Store Age honored five dynamic and growing retail and restaurant brands at its annual Breakout Retailer Awards presentation, which was held at CSA’s SPECS 2017 Conference, in Kissimmee, Florida. The Breakout Retailer honorees for 2017 were Altar’d State, Bentley’s Pet Stuff, MOD Pizza, Sugarfina and Warby Parker. The awards were sponsored by Paint Folks, a division of Academy Service Group.

