Survey: Retailers struggle with behavior analyticsRetail and CPG companies prioritize customer behavior analytics, yet most fail to use it effectively. Regional Goodwill stores upgrade virtual enterprise platformGoodwill Central Coast is enhancing its ability to remotely manage store operations. Exclusive Q&A: Getting smart with supply chain sustainability Humanize your Customer Service – with Technology U.S. grocers should focus on this food item Nathan’s Famous upgrades enterprise platform for franchisees A quick-service restaurant retailer is serving up enhanced ordering and loyalty management for its franchise operators. Google Cloud provides relief for surge in customer support demand Google Cloud is streamlining setup of its artificial intelligence-based customer service platform. CSA Exclusive: Gartner sees microfulfillment as vital tool for on-demand grocery Microfulfillment technology can turn brick-and-mortar grocery stores into high-density online distribution hubs. Ibotta bolsters influencer marketing capability Ibotta is partnering with a digital promotion platform to enhance its campaigns with social influencer content. AWS enables intelligent security investigations Amazon Web Services (AWS) is applying artificial intelligence to help users discover the root cause of security incidents. First Previous 257 258 259 260 261 Next Last