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Boot Barn names interim chief as CEO to depart for top job at Ross

John Hazen
Boot Barn has named chief digital officer John Hazen as interim CEO.

Boot Barn is on the hunt for a new chief executive.

The lifestyle retailer of western and work-related footwear, apparel and accessories said that its current CEO and president, Jim Conroy, plans to step down effective Nov. 22. Conroy, who has served in the position since 2012, is leaving to become the CEO of Ross Stores, effective Feb. 2. 

Boot Barn has appointed chief digital officer, John Hazen, as interim CEO, effective Nov. 22. Also at that time, board chairman Peter Starrett will assume the role of executive chairman and provide “oversight and mentorship” while the board conducts an internal and external search for the company’s next CEO. 

“John Hazen is very highly regarded within the Boot Barn organization and has a diverse background that includes brand building, digital, and store roles,” said Starrett. “He has a strong track record of growing sales and profits both at Boot Barn and prior to joining the company.”

Starrett added that Hazen has been extremely instrumental in advancing Boot Barn’s customer-facing technology capabilities, including many industry-leading applications of artificial intelligence. 

“I am confident in his ability to step into the role as interim CEO,” he added. 

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Hazen joined Boot Barn in April 2018. Prior to that, he was senior VP of commerce and subscriptions at Ring. Before Ring, he spent nearly three years at True Religion Jeans.

Outgoing CEO Conroy is credited with leading Boot Barn’s transformation from a small regional retailer to a national chain of 426 stores and the market leader in its segment.

“The board recognizes the great contributions Jim has made during his tenure as Boot Barn’s CEO,” Starrett said. “His focused approach on the execution of our strategic initiatives has led to one of the most exceptional growth stories in the retail industry.”

As CEO of Ross Stores, Conroy will succeed Barbara Rentler as part of a planned succession. Rentler, who has served as CEO of the off-price chain since 2014, will move into an advisory role from February 2025 through March 2027.

“After 12 incredible years, I am filled with immense gratitude for this company and the extraordinary people who have been by my side throughout this journey,” Conroy stated. "Together, we’ve built something truly special, and I will forever cherish the shared successes, challenges, and memories we created.”

Second quarter

Boot Barn’s net income totaled $29.4 million, or $0.95 a share, for the quarter ended Sept. 28, from $27.7 million, or $0.90 a share, in the in the year-ago quarter. Sales increased 13.7% to $425.8 million. Same-store sales rose 4.9%.

For its fiscal 2025, which ends in March, Boot Barn forecast sales of $1.874 billion to $1.907 billion, and earnings per share of $5.30 to $5.60. Both were up from the company’s previous forecast in August.

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