Best Buy realigns C-suite with five appointments as part of upcoming CEO change
Best Buy Inc. has restructured its executive leadership team as it prepares for a new chief executive.
The consumer electronics giant made five C-suite appointments, all effective immediately. Four of the five appointees are longtime Best Buy veterans. (See list of appointees at end of article.)
The revamp come several months before Jason Bonfig, who joined Best Buy as an inventory analyst in 1999 and currently serves as its chief customer, product and fulfillment officer, steps into the CEO role. (In April, the retailer said that Corie Barry would step down as chief executive at the end its third quarter on Oct. 31, to be succeeded by Bonfig.)
Best Buy said the “evolution” of its leadership team positions the company to accelerate its strategic priorities, which include advancing as a retail, media & advertising and technology company; expand and grow its reach; elevating the customer experience; and being a human-powered, customer-focused company.
In a statement, Bonfig said that “to truly become the Best Buy we know we can be, we have to organize against the right work and with the right leaders.”
“This new team brings together deep expertise, a strong customer focus and a shared desire and commitment to advancing our strategy,” he said. “They are the right leaders to bring us into our next chapter of creating growth for the company by providing incredible experiences for customers and our teams.”
The company is also conducting an external search for a CFO. Current finance chief Matt Bilunas is stepping down, effective July 31.
Best Buy’s leadership appointments are detailed below, with each executive reporting to Bonfig.
•Frank Bedo has been named chief strategy and growth officer. Bedo has more than 25 years of merchandising and e-commerce experience at Best Buy across areas including computing, mobile, digital imaging, accessories and more. Most recently, he served as chief marketplace and e-commerce officer.
In his new role, Bedo is responsible for shaping the strategy for the future of Best Buy, including growth opportunities, investments, new partnerships and customer experiences.
•Patrick McGinnis has been named chief revenue officer. McGinnis joined Best Buy in 2002 and has held a variety of leadership roles ranging from merchandising and Best Buy’s exclusive brand business to membership and customer relationship work. Most recently, he served as chief merchandising officer.
In his new role, McGinnis oversees all revenue-driving components of the business, including merchandising, e-commerce, marketplace and Best Buy Health. He also oversees the Best Buy Canada business.
•Luke Motschenbacker has been named chief retail and services officer. Motschenbacher has been at Best Buy more than 20 years and has managed and developed strategic relationships and led a variety of merchandising teams across categories and industries.
Most recently, he served as president of retail and led retail store teams. In his new role, Motschenbacher is responsible for overseeing all stores in the U.S., as well as the services that together help create the right customer experiences.
•Lisa Valentino has been named chief ads and media officer. Valentino joined Best Buy in 2024 and has more than 20 years of media and advertising leadership experience.
Most recently, she served as president of Best Buy Ads, the company’s retail media network. In her new role, Valentino is responsible for the ads and media business, including Best Buy Ads.
•Duane Scarboro has been named chief fulfillment and operations officer. Scarboro joined Best Buy in 2003 and has been instrumental in modernizing Best Buy’s supply chain to deliver an exceptional customer and employee experience.
Most recently, he served as senior VP of supply chain distribution operations. In his new role, Scarboro is responsible for bringing together the teams that power the way products and services move through the business — including sourcing, supply chain, fulfillment, delivery, service and execution in our stores.
Best Buy operates more than 1,000 stores in North America.
