Artificial Intelligence

Walmart is touting another e-commerce win by the smart people working at its Silicon Valley research and technology hub known as @WalmartLabs.

TORONTO — Supervalu has agreed to use LoyaltyOne's Precima customer-centric analytics solution, to develop a multi-dimensional customer segmentation, LoyaltyOne announced.

Precima's multi-dimensional segmentation analysis will use customer data to help Supervalue better understand its customers and classify them in a way that translates into actionable insights, the company said. Those insights drive improvements with a goal of being more responsive to customer needs.

Armonk, N.Y. -- IBM has entered into a definitive agreement to acquire Kenexa, a provider of human resources software and consulting services for approximately $1.3 billion in cash.

The acquisition helps make the Armonk, N.Y., company more competitive with database maker Oracle Corp. and German business software maker SAP AG, said Rick Sherlund of Nomura Equity Research, Kenexa’s software is intended to help companies recruit and manage talent through online social networking, collaboration and consulting tools.

Many retailers have been slow to embrace technology in their broader operations, technology that has already changed the retail landscape forever – namely by empowering shoppers who are now more tech savvy than the retailers who are trying to catch up. What today’s retailers need to provide is what we at Manhattan Associates refer to as a “Zero Disappointment Experience.” In other words, ensuring that your brand delivers the same experience to shoppers regardless of their choice of engagement.

Waterloo, Ontario -- Axonify Inc. said Thursday that Toys ”R” Us Canada has selected Axonify’s next generation eLearning platform to deliver training content to its employees.

Axonify said it will assist Toys “R” Us Canada in integrating learning into the daily activities of its more than 5,000 associates, while providing a personalized experience that addresses a variety of generations, knowledge levels and learning styles.

Dallas -- PeopleAnswers announced a software licensing agreement with Boston Market to use the PeopleAnswers HR solution to help identify and select all field employees in its 476 locations across the United States.

Dallas -- PeopleAnswers announced a software licensing agreement with Boston Market to use the PeopleAnswers HR solution to help identify and select all field employees in its 476 locations across the United States.

Merchant Customer Exchange is the name of a new mobile payments group in which Walmart and other leading retailers are involved.

Expectations are high that mobile payments represent the future of commerce and group of leading retailers this week formed a new organization to offer an alternative way to pay.

The group is called the Merchant Customer Exchange and currently consists of 14 retailers. Plans call for development of a payment application available for smartphones that offers secure technology to process transaction.