Artificial Intelligence

Seamless commerce is constantly evolving, and SAP is attempting to stay at the front of the curve with its new SAP Jam Communities with Commerce solution. The cloud-based customer engagement tool is natively built on the SAP Jam enterprise social collaboration platform, and also integrates with the SAP hybris commerce management platform.

At a recent event in Boston, SAP explained how the new solution enables retailers to build community pages that support and drive seamless commerce. Here are three of the most innovative community page features.

With 2016 upon us, most everyone is thinking about the New Year’s resolutions they have in place for the upcoming year. The perennially popular resolutions range from losing weight to getting out of debt.

If you look closely, the resolutions could mirror goals that retailers may want to consider in 2016, especially as it relates to loss prevention (LP).

Apple Inc. may be planning an entry into the fledging industry of mobile person-to-person payment.

According to the Wall Street Journal, Apple is in discussions with several banks to develop a service that would let consumers make mobile payments to each other, rather than use cash or personal checks. The service would be in direct competition with the Venmo mobile payment platform from PayPal, which is popular among millennial consumers.

What if you could target parents based on their specific stage of parenthood, such as expectant or parents of a newborn? According to The Drum, eBay Advertising is rolling out a new tool that will let retailers using its service do just that. [The Drum]

Of all the celebrants of China’s annual “Singles Day” Nov. 11 holiday, Alibaba Group Holding Ltd. was probably the happiest.

By midnight Nov. 11 China time (which is ahead of all U.S. time zones), Alibaba estimated it had settled about $14.34 billion in gross merchandise volume (GMV) through its Alipay payment platform on its China and international retail marketplaces.

A 3,500-sq.-ft. rotunda “smart” skylight has been installed in the new grand entrance and event space at the nation’s largest shopping mall. The new space is part of Mall of America’s 750,000-sq.-ft. expansion.

The skylight is comprised of more than 300 panes of electronically tintable SageGlass, which controls sunlight to optimize daylight and enhance comfort by preventing glare and solar heat.

The Amazon Echo smart home device represents a potential threat to Amazon’s competitors, but sales are sales.

Amazon Echo will be available in more than 3,000 stores around the country in time for the holiday shopping season. Select locations of ABT, BJ’s Wholesale Club, The Home Depot, Staples, Sears, Brookstone, RadioShack, Fred Meyer, Fry’s, Hhgregg, P.C. Richard & Son, and R.C. Wiley will offer Echo.

At one point or another, anyone discussing the future of personalization in offline retail has quoted the film Minority Report, where virtual billboards scan Tom Cruise, and immediately customize their message. The virtual assistant in Gap refers to the last time he entered the store, and inquires about his recent purchase.

Now, 13 years later, some of these technologies are becoming mainstream. For example, large retailers like Target and venues like the new Levi’s Stadium are equipped with beacons to customize your experience.