How effective is generative AI in the supply chain?New data from Gartner reveals the productivity gains generative AI is creating among supply chain employees. Regional convenience retailer Wesco expanding frictionless checkout A family-owned and operated chain of convenience stores will deploy AI-based checkout technology in more than 20 stores. Wayfair offers generative AI-based visual search Wayfair Inc. is providing customers with shoppable product suggestions that are personalized with artificial intelligence. Australian grocer Coles Supermarkets debuts AI-equipped Instacart carts A leading Australian grocer is officially the first Asian-Pacific retailer to deploy Instacart Caper Cart smart carts. Supply chain execs see opportunity, challenge in AI A new survey indicates many supply chain executives are using artificial intelligence, but some face limitations. Rakuten optimizes ad campaigns with AI A shopping platform that offers cash back and rewards is launching a new advertising offering that leverages AI to enhance campaigns. When AI turns store associates into digital servants I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers. Retailers adopt AI for customer experience New data reveals artificial intelligence is becoming a major customer experience tool. Survey: 40% of retail workers fear job loss from AI As artificial intelligence continues to see massive investments, more than a third of American workers fear automation will eliminate their jobs. Retail Technology News: January update Retailers in January 2025 focused technology efforts in areas including agentic AI, RFID and robotics. First Previous 37 38 39 40 41 Next Last