EXCLUSIVE: Personalizing store experiences through AIRetailers need the agility to quickly deliver personalized store experiences in an ever-changing landscape — and artificial intelligence (AI) could be the catalyst to drive this evolution. EXCLUSIVE Q&A: Fiona Tan, CTO, WayfairWayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. Fraudsters target online returns The battle against returns fraud and claims is not getting any easier for retailers. Here’s how marketers are using AI A new survey reveals artificial intelligence trends among brand marketers. Gartner: The top supply chain technology trends for 2025 are… Artificial intelligence, automation and robotics will all play a major role in the supply chain this year. How Verizon uses AI to elevate customer experience 2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. Walmart deploys AI for fresh produce monitoring and forecasting Walmart Inc. continues to improve oversight of its fresh produce supply chain with artificial intelligence technology. Shoptalk 2025: Retailers see bright future for visual search Search is turning visual, retailers have been busy preparing for tariffs, and next-gen AI is a mainstream utility. Amazon pilots AI personalization based on customers' pastimes Amazon’s latest generative AI shopping feature provides recommendations based on the hobbies and activities of customers. Survey: Supply chain AI implementation faces challenges Lack of talent and cost pressures could be impacting how retailers implement artificial intelligence tools. First Previous 31 32 33 34 35 Next Last
