Six Steps for Improving Customer Engagement and LoyaltyCustomer shopping patterns have been totally upended during COVID-19. What the pandemic hath wrought: five key trendsFor years, Phillips Edison’s national accounts and emerging trends team has been doggedly cataloging new trends in its neighborhood retail centers, but not as dogged as during COVID-plagued 2020. Retail Outlook for 2021: Empowering an agile, balanced, collaborative workforce 2020 has created a retail landscape unlike anything we ever experienced or expected. Google leverages search trends for tailored gift lists The new Google Shopping Gift Guide applies artificial intelligence to the task of selecting holiday presents recipients will want. Ten Insensitive Words Brands Should Stop Using The way we use language changes as the culture at large changes, and the trend is towards respectful people-first language. Amazon touts its early holiday success So far, Amazon is experiencing its most successful holiday season ever. It’s time for retail to part ways with its legacy mindset Amazon, Blackberry team up on responsive in-vehicle system Amazon Web Services will develop and market the Blackberry Ivy intelligent vehicle data platform. It’s Time For Retail to Part Ways With its Legacy Mindset As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over. Fashion retailer Rainbow brightens omnichannel customer service Rainbow Shops is bursting through the gloom of siloed data to provide customer service agents with crucial information needed to resolve issues. First Previous 300 301 302 303 304 Next Last
