Text-to-order takes flight at Jet’s PizzaA pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. Online furniture retailer streamlines visual merchandising with AIColeman Furniture is building visually focused customer journeys around the products customers are most likely to buy. CSA Q&A: Accenture sees AI, automation as key to post-pandemic success Chain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. CSA Exclusive: FTD florist forecasting partnership blooms A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. Chipotle drives innovation forward with robotic delivery investment Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. Gap Inc. in deal to sell Janie and Jack Gap Inc. is selling a children’s wear brand it acquired about two years ago to an investment platform. Creating engaging retail ads that get more clicks Whether walking down the street or scrolling through a newsfeed, consumers see countless amounts of ads daily. Southeastern Grocers will personalize 200 million offers per month A conglomerate operating regional grocery banners including Winn-Dixie is upgrading its targeted digital coupon program. Whole Foods likes the look of virtual beauty try-on in its stores An Amazon-owned organic grocer is joining an increasingly popular augmented reality (AR)-enabled trend in cosmetics retailing. First Previous 282 283 284 285 286 Next Last
