ChatGPT is coming – what it means for your enterpriseA new artificial intelligence (AI) platform holds the potential to transform retail. Survey: Retailers fail to meet online customer search expectationsThere is a jarring disconnect in what consumers expect from online search and what e-commerce retailers are delivering. McDonald’s amping up solar energy in Southeast U.S. with big project McDonald’s Corp. will buy the entire power output that comes out of a solar facility (“farm”) in Louisiana. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Survey: Amid labor shortage, technologies must desired by retail employees are … Retailers aren’t the only ones worried about the impact of labor shortages on the workplace. Pacsun launches new metaverse experience on popular gaming platform Pacsun is offering a second immersive virtual environment on the Roblox digital gaming platform. Instacart provides shoppers more control over earnings Instacart is unveiling two new features designed to give delivery personnel more autonomy over how and when they earn compensation. Coen Markets opens two checkout-free stores A convenience/fuel retailer is enabling shoppers to pay for purchases without needing to stand in line or scan their items. Seattle suburbs get second frictionless Amazon Go store Amazon continues to expand its Amazon Go suburban format. SPECS 2023 reveals program updates Learn about what’s trending in physical retail and what’s coming next at Chain Store Age’s 59th annual SPECS event, March 19-21, 2023, at the Gaylord Texan, in Grapevine, Texas, just outside of Dallas. First Previous 152 153 154 155 156 Next Last