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10/25/2021

Webinar: Retail technology experts discuss the keys to BOPIS success

Attend the Chain Store Age webinar, “5 Ways to Optimize Your BOPIS Experience,” on Tuesday, Oct. 26, at 2 p.m. (EDT), sponsored by Podium.

Buy-online-pick-up-in-store (BOPIS) has grown in popularity with both shoppers and retailers.

Logan Wooden, product marketing manager, Podium; and Flora Delaney, president and retail consultant, Delaney Consulting, will discuss how to take advantage of the growing phenomenon of BOPIS in the Chain Store Age webinar, “5 Ways to Optimize Your BOPIS Experience,” on Tuesday, Oct. 26, at 2 p.m. (EDT).

During the webinar, sponsored by Podium, panelists will discuss how BOPIS adds more than convenience and speed to the customer experience; it also allows shoppers to personalize their journey, get access to inventory details in real time, and interact with retailers beyond the traditional online and in-store options.

In addition to highlighting how retailers need to keep up with new demands to truly meet customer expectations for a modern BOPIS experience, speakers will share insights on: 

•    Customer expectations for the BOPIS journey.
•    Current challenges with BOPIS. 
•    Five ways to optimize your BOPIS experience.

To register now for this CSA webinar, click here.