Customers at Meijer’s Ohio locations can now skip the checkout line.
The Midwest discount retailer is now offering its “Shop & Scan” mobile shopping app, which includes a self-checkout feature, at 179 stores in Ohio, Indiana, Illinois, Michigan, and Wisconsin. With Shop & Scan, customers can scan barcodes on items and bag their own groceries as they traverse the store. A running total of items purchased is viewable as they shop throughout the store. Once a customer has completed their shopping, they scan their phone at a self-checkout lane and pay.
According to Meijer, the most popular features of the app include an integrated shopping list and the ability to clip any available Meijer mPerks digital loyalty coupons for items scanned. In addition to Shop & Scan, the retailer also offers online home delivery and a pick-up option in all 246 stores in six states.
The Meijer mobile app has been downloaded more than 1.1 million times since the initial Shop & Scan pilot launch in Michigan last year. During that time, more than 80% of Meijer customers have used Shop & Scan. The technology works via the free Meijer mobile app that customers can download through the Apple or Android App stores.
"We're all challenged by time and busy schedules, so Shop & Scan allows customers the opportunity to truly be in control of their shopping trip, from the moment they walk in our stores to the minute they walk out," said Tom Wilson, Meijer regional VP. "Customers are appreciative of the simplicity of scanning and bagging as they go because they can save time and avoid lines, speeding up their checkout experience."
Shop & Scan will continue rolling out to additional Meijer stores throughout the year. In March 2019, Meijer
expanded the service to 23 stores in Chicago and Northwest Indiana, following the initial pilot launch at 54 stores in Michigan.