Amazon reveals culprit of stolen customer email addresses
Amazon confirmed that an employee leaked customer data to third-party sellers.
In September, the online giant started investigating reports that some of its employees in the United States and China have been leaking data to a third-party seller in exchange for money. Now, Amazon has notified affected customers that one employee pulled off the inside job, according to Engadget, which cited the Wall Street Journal.
The online retailer already fired that particular employee, and banned the seller who received the email addresses. The company also said no other customer information other than those addresses were disclosed. Amazon didn’t reveal if the former employee acted alone, or if they were one of many, the report stated.
Armed with customers' email addresses, sellers can directly ask customers to change or pull negative reviews, since "Verified Purchase" reviews affect products' placement on search results pages, Engagdet revealed.
To read more, click here.
In September, the online giant started investigating reports that some of its employees in the United States and China have been leaking data to a third-party seller in exchange for money. Now, Amazon has notified affected customers that one employee pulled off the inside job, according to Engadget, which cited the Wall Street Journal.
The online retailer already fired that particular employee, and banned the seller who received the email addresses. The company also said no other customer information other than those addresses were disclosed. Amazon didn’t reveal if the former employee acted alone, or if they were one of many, the report stated.
Armed with customers' email addresses, sellers can directly ask customers to change or pull negative reviews, since "Verified Purchase" reviews affect products' placement on search results pages, Engagdet revealed.
To read more, click here.