Skip to main content

Survey: More than half of consumers say they understand accepting cookies online

Zach Russell headshot
Accepting cookies
Two-thirds (66%) of online shoppers say they typically accept cookies.

American consumers are becoming more aware of what they are agreeing to when they accept cookies on a website, according to a new survey.

The 2024 Digital Consumer Insights Survey issued by retail media network platform Carter in partnership with Ipsos found that over half (53%) of online shoppers are familiar with what they are agreeing to when they accept cookies. Two-thirds (66%) of online shoppers say they typically accept cookies, with those ages 18-34 being most likely to accept them (79%). The survey found that the primary reasons for accepting cookies include: access to full online features (53%), enhanced user experience (43%), remembering login information (34%), and personalized content (27%).

While only 15% of respondents claim to be very familiar with the specifics of the data being collected, younger consumers aged 18-34 show a higher level of understanding, with 21% indicating they know what data is being tracked. Nearly six-in-10 (58%) respondents are familiar with what data is being collected by companies online through cookies, with weekly online shoppers being more knowledgeable at 66%. However, only 15% of people are very familiar with the data companies are collecting.

Advertisement - article continues below
Advertisement

Nearly a quarter (24%) of respondents are influenced by personalized advertisements when shopping online, including 34% of those online shoppers being ages 18-34, and 33% being weekly online shoppers.

[READ MORE: Survey: Consumers will share data with retailers if…]

“We are reassured by these survey results, which highlight both a growing awareness among consumers and the importance of transparent cookie policies,” said Shobhit Khandelwal, founder and CEO of Carter. “At Carter, we are committed to providing technology that not only enhances business performance but also respects and safeguards user data. Our platform is designed to support retailers in leveraging this heightened consumer awareness and education, while ensuring the highest level of data security.”

X
This ad will auto-close in 10 seconds