Another retailer launches in-store partnership with Amazon
Amazon customers will soon be able to pick up and return their orders at Stein Mart stores.
The off-price retailer announced that it is installing Amazon Hub Lockers in nearly 200 of its stores across 28 states. Available by early June, the lockers are secure, self-service kiosks that provide Amazon customers an alternative delivery option to pick up and return their Amazon packages.
“We are thrilled to offer this innovative delivery experience to Amazon customers while introducing new shoppers to Stein Mart,” said Hunt Hawkins, CEO, Stein Mart. "Customer service and convenience are top priorities at Stein Mart, and the ability to give both to Amazon customers was a big factor in our decision to introduce this program.”
Amazon’s lockers are currently in place at a variety of locations including Whole Foods Market, 7-Eleven, Blink Fitness, Chase Bank, Sprint stores and more. Kohl’s Corp. also partners with the online giant, accepting unpackaged returns of Amazon purchases. The department store retailer will package and send all returned items to Amazon returns centers on behalf of customers.
To ship to an Amazon locker at Stein Mart, customers will select a locker at the nearest Stein Mart as their shipping address when they checkout. Once their package is ready for pickup, customers will receive an e-mail along with a barcode that they’ll use to pick up their package during store hours.
“Amazon will go where our customers are and deliver where and when they need us,” said Patrick Supanc, Amazon worldwide director of lockers and pickup. “Rolling out Amazon Hub Lockers with Stein Mart is a great opportunity to provide a seamless shopping and delivery experience for our joint customers.”
The off-price retailer announced that it is installing Amazon Hub Lockers in nearly 200 of its stores across 28 states. Available by early June, the lockers are secure, self-service kiosks that provide Amazon customers an alternative delivery option to pick up and return their Amazon packages.
“We are thrilled to offer this innovative delivery experience to Amazon customers while introducing new shoppers to Stein Mart,” said Hunt Hawkins, CEO, Stein Mart. "Customer service and convenience are top priorities at Stein Mart, and the ability to give both to Amazon customers was a big factor in our decision to introduce this program.”
Amazon’s lockers are currently in place at a variety of locations including Whole Foods Market, 7-Eleven, Blink Fitness, Chase Bank, Sprint stores and more. Kohl’s Corp. also partners with the online giant, accepting unpackaged returns of Amazon purchases. The department store retailer will package and send all returned items to Amazon returns centers on behalf of customers.
To ship to an Amazon locker at Stein Mart, customers will select a locker at the nearest Stein Mart as their shipping address when they checkout. Once their package is ready for pickup, customers will receive an e-mail along with a barcode that they’ll use to pick up their package during store hours.
“Amazon will go where our customers are and deliver where and when they need us,” said Patrick Supanc, Amazon worldwide director of lockers and pickup. “Rolling out Amazon Hub Lockers with Stein Mart is a great opportunity to provide a seamless shopping and delivery experience for our joint customers.”