Shake Shack taps restaurant veteran as CFO
A fast-casual burger chain has found its next finance chief.
Shake Shack Inc. has appointed Michelle Hook as the company’s CFO, effective May 11. Hook will be responsible for leading financial operations across the company, including accounting and treasury, financial planning and analysis, tax, investor relations and external reporting.
Hook joins Shake Shack from Portillo’s, where she has served as CFO since December 2020. In that role, she is credited with leading finance, supply chain and information technology, helping to take the company public in 2021, strengthening its financial infrastructure, and more.
Hook replaces Katherine Fogertey, who transitioned to senior advisor from CFO in November 2025. She had served as CFO since June 2021.
At the beginning of the year, Shake Shack named Inspire Brands veteran Jim Taylor as its new chief commercial officer, tasked with overseeing marketing, revenue and growth strategies.
“We are thrilled to welcome Michelle to the Shake Shack team,” said Rob Lynch, CEO of Shake Shack. “She brings deep restaurant industry expertise and significant public company experience to the role. I’m confident Michelle will be a valuable addition to our leadership team as we continue to advance our culture of Enlightened Hospitality and further strengthen our best-in-class finance organization on our path to 1,500 company-operated Shacks.”
[READ MORE: Shake Shack supporting growth with technology transformation]
Prior to joining Portillo’s, Hook spent more than 17 years at Domino’s Pizza in various roles, most recently serving as VP of finance for global FP&A and investor relations. She began her career at accounting firm Arthur Andersen, and held finance roles at Swiss building materials company Holcim.
“I’ve long admired Shake Shack and the team’s disciplined approach to building a beloved brand,” said Hook. “The team’s ability to grow thoughtfully while keeping hospitality at the core of the business is a powerful driver of sustainable value and I am honored to contribute to its next chapter of growth.”
Headquartered in New York City, Shake Shack operates over 685 locations system-wide, including over 440 in the United States.
