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Report: More workers relying on multiple jobs to get by

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retail workers
Nearly 40% of retail shift workers are also employed in the services industry.

With the cost of living rising, the number of American shift workers who work multiple jobs has doubled since 2021.

According to new data from shift work management platform Deputy’s latest report “The Big Shift: Evolving Landscapes of the U.S. Labor Market,” one-in-five Gen Z workers are balancing more than one job, which Deputy dubs “poly-employment.” Of those holding multiple jobs, 60% are female. 

“We're experiencing a substantial increase in poly-employment, with workers, particularly young Gen Z women, navigating multiple jobs across different industry sectors,” said Deputy CEO Silvija Martincevic. “This isn't just about money – it's a deeper issue of job quality and stability. Gen Z women, who entered the workforce during a period marked by layoffs and ongoing instability, are now seeking predictable hours, sustainable work, and financial security more than ever. It's a clear message that the current economic climate is challenging, especially for those who are just starting their careers.”

The majority of individuals holding multiple jobs are concentrated in the hospitality industry, accounting for 78% of this workforce segment. Among retail shift workers, nearly 40% are also employed in the services industry as a second job. Deputy cited the service industry as a growing source of employment, with California (21,200 jobs) and  Texas (18,900 jobs) leading the way in terms of job growth in 2023.

A significant 26% of healthcare shift workers hold two or more jobs alongside their primary healthcare roles. Nearly eight-in-10 (78%) of healthcare shift workers are struggling with the cost of living, with roughly half (49%) identifying better pay as a primary concern.

More than four-in-10 (41%) of these multi-job holders within healthcare maintain additional positions within the healthcare sector, while others are diversifying into hospitality (26%), services (21%) and retail (12%). 

In Deputy’s survey, over 70% of shift workers express the belief that AI will bring changes to their jobs and roles. Younger workers, especially Gen Z (64%) and Millennials (79%), feel stronger about AI’s potential impact.

“This generation – who entered the workforce during the global pandemic is not just focused on making more money to navigate higher costs and inflation,” said economist Dr. Shashi Karunanethy. “They are searching for sustainable employment, reliable shifts and financial stability.”

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